Human Resources Consultant
CurrentManaged end-to-end HR operations for over 300 employees, including onboarding, offboarding, payroll processing, and leave management. Administered the offboarding process, conducting virtual exit interviews, processing termination paperwork, and managing Full & Final settlements with accuracy. Handled employee and manager queries through ticketing systems, ensuring timely resolution and adherence to SLAs. Developed and updated Standard Operating Procedures (SOPs) for HR processes, including time-off management, payroll, and data updates. Collaborated with cross-functional teams and client representatives to align HR processes with global business objectives. Prepared training materials, quick guides, and step-by-step documentation for HR processes to support team training and knowledge sharing.