Managed end-to-end HR operations for over 300 employees, including onboarding, offboarding, payroll processing, and leave management.  Administered the offboarding process, conducting virtual exit interviews, processing termination paperwork, and managing Full & Final settlements with accuracy.  Handled employee and manager queries through ticketing systems, ensuring timely resolution and adherence to SLAs.  Developed and updated Standard Operating Procedures (SOPs) for HR processes, including time-off management, payroll, and data updates.  Collaborated with cross-functional teams and client representatives to align HR processes with global business objectives.  Prepared training materials, quick guides, and step-by-step documentation for HR processes to support team training and knowledge sharing.

Coordinated with departments to ensure accurate data for payroll processing, terminations, and leave management.  Managed the onboarding process for new hires, ensuring a smooth transition into the organization.  Prepared and maintained trackers and MIS reports to streamline HR processes and improve operational efficiency.  Assisted in creating documentation for process improvements and SOP updates for HR operations