Rishabh Muralkar Email & Phone Number

Mumbai, Maharashtra, India

• Counselor Management: Oversaw a team of study abroad counsellors, monitoring their performance, providing guidance, and ensuring alignment with organizational goals.
• Performance Tracking: Implemented and maintained systems to track and evaluate the performance of counsellors, identifying areas for improvement and ensuring adherence to service standards.
• Recruitment Management: Led the recruitment process for new counsellors, including job postings, interviews, and onboarding, to build a skilled and effective team.
• Student Counseling: Provided comprehensive counseling to students throughout their application journey, including university shortlisting, SOP writing, university applications, and visa counseling.
• Process Improvement: Developed and refined processes and strategies to enhance the efficiency and effectiveness of the counseling and application services.
• Student Relationship Management: Fostered strong relationships with students and parents, addressing their concerns and ensuring a smooth and supportive application experience.