• Conducted market user research and stakeholder analysis to understand the target addressable market (TAM)• Identified growth prospects and developed a business strategy that improved the company's scalability by 42% • Defined new product features, UI/UX design of the app & service offerings addressing the problems identified• Generated Leads and Onboarded clients by implementing the identified solutions in the Fabguard app

• Conducted consumer interviews to gain insight into customer pain points & proposed a Go-To-Market strategy• Gathered market intelligence data and prepared reports to improve the marketing campaigns of the company • Conducted a quantitative web analysis and qualitative consumer study and social media audit across 3-5 brands in the industry to understand the impact of problems identified on consumer retention and brand perception • Measured the KPIs that directly affect the fitness centre owners and the customer buying experience

• Analysed impact of music on consumer experience in retail outlets across 3 industries–automobile, café, apparels• Prepared report, conducted a qualitative consumer study and social media audit across 3-5 brands in the industryto understand the impact of music on consumer experience and brand perception• Measured the KPIs that directly affect the impact of music on the customer buying experience

• Held promotional campaigns via Google, Instagram ads, encouraging expansion to over 25 new Cultfit centres• Used data analytics and data visualization tools to dive into KPIs that impacted consumer experience.• Worked as a part of content creation team for the development of the Dance fitness vertical of Cultfit • Conducted workshops and campaigns for the EAT.FIT vertical of Cult which increased the enrolment by 35% • Supervised and handled the schedule management of 3 centres, conducted training for the trainers • Managed feedback/complaint related issues & resources of centres enhancing the client’s experience• Worked on CRM tools, client exhaustive data for efficient operations & raised tickets on customer pain points improving customer experience• Rated as the top five trainers all over cult branches (India and Dubai) based on overall performance

• Supervised the technical testing division for the project of constructing flats for AIIMS doctors in Delhi, India• Engineered the maintenance and testing of equipment to ensure that it is safe, reliable, and efficient resulting in about 90% reduction in machine failures at the site• Received the employee of the month (Oct ‘18) for comprehensive performance in equipment testing

• Studied about the manufacturing of cutting-edge tools • Acquired understanding of manufacturing and production of tube mill rolls

• Became cognizant of the Air brake system employed in rail coaches• Understood about coach care, maintenance and functioning of single coach in a rail