• Overseeing Business Intelligence operations for multiple countries spanning LATAM, Middle East and SEA, serving as a strategic business partner to CXO leadership. Providing data-driven insights to facilitate organization-wide decision-making, ensuring effective prioritization, funding, and end-to-end delivery of backlog initiatives• Addressing business needs by delivering advanced data analytical solutions, with recent initiatives including the successful adoption of Power BI through… Show more • Overseeing Business Intelligence operations for multiple countries spanning LATAM, Middle East and SEA, serving as a strategic business partner to CXO leadership. Providing data-driven insights to facilitate organization-wide decision-making, ensuring effective prioritization, funding, and end-to-end delivery of backlog initiatives• Addressing business needs by delivering advanced data analytical solutions, with recent initiatives including the successful adoption of Power BI through unified multi-sourced dashboard delivery• Achieving a 75%+ improvement in sales forecasting with Sales Force Automation (SFA), enabling early detection of sales risks and opportunities across diverse geographies• Monitoring portfolios and assessing opportunities to optimize Advertising and Promotion (A&P) spending for the marketing team• Formulating, aligning, and delivering incentive compensation schemes for over 2500 field force members• Effectively managing risks, dependencies, and project schedules for various ongoing projects• Handling liaison, contract, and delivery management with recruited agencies, conducting periodic assessments and monitoring Service Level Agreements (SLAs)• Conducting monthly BI clinics for sales and marketing teams to foster a data-driven decision culture and keep teams abreast of the latest pharmaceutical market trends and competitive intelligence• Coaching and mentoring the team in agile ways of working and data analytics best practices• Promoting Power BI reports usage through monthly team huddles across business functions, resulting in the generation of new project/feature needs and enhanced insights into market intelligence Show less

• Collaborated closely with senior commercial stakeholders in Asia Pacific (including Australia, Japan, NZ), Middle East, and LATAM. Successfully led and executed multiple projects, overseeing end-to-end delivery encompassing scoping, pricing, resourcing, implementation, and comprehensive status reporting. Key initiatives include:• Assuming the role of organization-wide commercial lead, managing and reporting on both leading indicators (calls, digital interactions, CTR, CTOR, etc.) and… Show more • Collaborated closely with senior commercial stakeholders in Asia Pacific (including Australia, Japan, NZ), Middle East, and LATAM. Successfully led and executed multiple projects, overseeing end-to-end delivery encompassing scoping, pricing, resourcing, implementation, and comprehensive status reporting. Key initiatives include:• Assuming the role of organization-wide commercial lead, managing and reporting on both leading indicators (calls, digital interactions, CTR, CTOR, etc.) and lagging indicators (Sales, Prescriptions, etc.) KPIs• Spearheading significant projects such as Marketing Mix Modeling and SFE CRM reports, contributing to the enhancement of data-driven decision-making• Holding responsibility and accountability for service delivery, day-to-day operations, Service Level Agreements (SLAs), governance, escalation handling, and incident management• Facilitating agile ceremonies including backlog refinement, sprint planning, and retrospectives, fostering a collaborative and dynamic work environment• Implementing various continuous improvement programs aimed at enhancing quality metrics such as resource productivity, on-time delivery, cycle time, and defect per opportunity rate Show less

•Enable and support to sales and marketing business processes•Project management using formal PMO methods•Lead large scale performance reporting and adhoc reporting projects•Manage large teams across offices, tracks and coordinate multiple work streams to produce high-quality results•Manage client relationships to ensure long-term strategic partnerships•Provide thought leadership and innovation, advising internal groups and leading initiatives on business operations… Show more •Enable and support to sales and marketing business processes•Project management using formal PMO methods•Lead large scale performance reporting and adhoc reporting projects•Manage large teams across offices, tracks and coordinate multiple work streams to produce high-quality results•Manage client relationships to ensure long-term strategic partnerships•Provide thought leadership and innovation, advising internal groups and leading initiatives on business operations excellence. •Participate in business development process with project proposals.•Work on multiple client engagements, strengthening process and project management skills•Contribute to internal activities such as recruiting and training•Bring process orientation, maintaining quality service standards; analyzing and resolving problems; identifying trends; recommending system improvements Show less

•Managing customer relation operations and ensuring maximum customer satisfaction by ensuring timely project delivery with 100% quality•Responsible and accountable for day to day operations•Monitoring and assessing the performance of team members and feedback delivery to ensure efficiency in operations and achieving individual and group targets•Identifying and implementing strategies for building team effectiveness by promoting a spirit ofcooperation amongst the team… Show more •Managing customer relation operations and ensuring maximum customer satisfaction by ensuring timely project delivery with 100% quality•Responsible and accountable for day to day operations•Monitoring and assessing the performance of team members and feedback delivery to ensure efficiency in operations and achieving individual and group targets•Identifying and implementing strategies for building team effectiveness by promoting a spirit ofcooperation amongst the team members•Recognizing areas of improvements and organizing training/mentoring programs for the same•Looking after and sorting out grievances of team members•Leave management, reward and recognition•Formulating business plans to achieve organizational objectives•Leading, training and motivating teams and imparting training to meet the assigned business metrics & targets• Periodically strategize/identify new areas of work in order to further broaden the areas of work and in turn service larger client base and increased client footprint Show less

1. Project Management and execution2. Strategic Planning3. Customer Relationship Management4. Creating methods of data presentation5. Executing complex projects that involves Excel VBA, SAS and Excelsius expertise

Creating excel based dashboardsLean Project executionProject management