- Spearheading Projects as PM and managing Stakeholders.- Managing BI Reports on budget as BA.

Worked closely with Product Managers to spearhead projects on developing Financial Dashboards and Reports in Google Analytics for the Marketing Department, aimed at targeted marketing and increasing sales.As part of the Business Intelligence Team, delivered 100% data-accurate dashboards and performance reports with five different KPI trackers (ARPU – Average Revenue per Unit, Churn Rate, New Activations, Revenue, Plans).Optimized complex SQL queries and Excel formulas to… Show more Worked closely with Product Managers to spearhead projects on developing Financial Dashboards and Reports in Google Analytics for the Marketing Department, aimed at targeted marketing and increasing sales.As part of the Business Intelligence Team, delivered 100% data-accurate dashboards and performance reports with five different KPI trackers (ARPU – Average Revenue per Unit, Churn Rate, New Activations, Revenue, Plans).Optimized complex SQL queries and Excel formulas to accurately manage data records for 250,000 customers.Acted as a liaison between the Management Team (Team Lead and Data Head) and the Information Technology Team (Developers and Data Engineers), gathering business requirements and turning them into actionable items.Collaborated closely with the SCRUM Master to manage project milestones, sprint velocities, user stories, and backlog tasks. Scheduled daily standups and sprint retrospectives to track project progress in JIRA KANBAN.Developed RACI matrices and GANTT reports for the proper allocation of responsibilities, resources, and deadlines.Worked with developers to implement app and web changes to improve user experience and integrated third-party APIs to validate customer information during sign-up into our networks.As a member of the Governmental Affairs Team, coordinated with team leaders and prepared departmental workflow SOP documentation and policies per governmental rules (ACMA Australia) and FSD, achieving 100% compliance from an external auditing firm from Australia for the implemented policies.Coordinated with Australian government officials to implement the latest technologies in our organization, such as governmental web services, to improve compliance with laws and maintain good communication through emails.Worked with the Customer Happiness Department to resolve matters related to customer complaints.Project Management, Dashboards, Reports, Stakeholder Management, JIRA, KANBAN, Agile, BRD, FSD, Governmental Affairs. Show less

• Managed daily production metrics, optimizing raw material usage and consistently achieving production targets with a 95% success rate.• Ensured industry-level product quality by fine-tuning machinery parameters, resulting in a 15% increase in product quality.• Prepared data archives for historical production-related key metrics, enabling informed decision-making based on a five-year data history.• Troubleshot machine inefficiencies, primarily with pumps and motors, reducing… Show more • Managed daily production metrics, optimizing raw material usage and consistently achieving production targets with a 95% success rate.• Ensured industry-level product quality by fine-tuning machinery parameters, resulting in a 15% increase in product quality.• Prepared data archives for historical production-related key metrics, enabling informed decision-making based on a five-year data history.• Troubleshot machine inefficiencies, primarily with pumps and motors, reducing downtime by 25%.• Leveraged data analysis to enhance machine operations, resulting in a 30% decrease in machine failures.• Played a vital role in maintaining a convenient and continuous reporting procedure to escalate emergency alerts, reducing response time by 40%. Show less

• Certified as a Sig-Sigma Green Belt by completing industry level training by leaders.• Projected 2.54% increase in efficiency of air dryers by regressive data analysis on historical data of dryers.• Helped in studying changes (if done) on certain machines mainly evaporators on their working.• Volunteered in industry level event on industry 4.0 and talked with leaders on their vision.• Also volunteered CSR activities and taught students on how process industry works.

• Regressive study and analysis of data on product quality.• Made reports, visualization and tables showing interdependencies of various process parameters.• Collected and maintained data from different sources to find hidden insights on process parameter.• Studied thoroughly on production mainly focusing on metrics or parameters used to run machines.• Helped in various big calculation associated with Microsoft Excel formulae.