Rishabh Jain Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Exemplary Key Account Manager with a proven track record of successfully managing key accounts and ensuring timely project completion, resulting in a remarkable 30% increase in agency revenue.
• Expertise in client retention through proactive client outreach and consistently exceeding client expectations.
• Adept at establishing and nurturing strong relationships with clients, ensuring their needs are met by the agency and fostering unwavering loyalty.
• Meticulously monitoring campaign performance and providing valuable recommendations for improvement.
• Skilled in managing effective communication with designers and developers to select the best strategies for running advertising campaigns and websites.
• Developed visionary strategies by analyzing data, feedback, and understanding clients' goals and challenges.

Mumbai, Maharashtra, India

• Astute learner of diverse products and digital offerings, diligently acquiring in-depth knowledge to enlighten my ecosystem on their benefits and features.
• Identified the banking requirements of friends, relatives, acquaintances, and local individuals, forging meaningful connections by referring them to my esteemed mentor.
• Spearheaded promotional campaigns to advocate for the adoption of digital banking, enlightening individuals on its convenience, security, and transformative capabilities.
• Conducted meticulous research and analysis of the target market, meticulously crafting micro-market analyses to uncover invaluable insights and pave the way for strategic decision-making.

Mumbai Area, India

• Esteemed Third-Party Client Servicing Advocate for British Airways, entrusted with nurturing and maintaining customer relationships to drive exceptional customer retention and satisfaction.
• Delivered top-tier customer service via email, consistently surpassing expectations and ensuring the highest level of service quality to drive continuous business growth.
• Expertly managed and cultivated customer relationships by promptly responding to inquiries, meticulously documenting actions taken to ensure a seamless and personalized customer experience.
• Demonstrated proactive dedication by conducting thorough research on services and customer service methods, enabling me to confidently prepare for consumer inquiries and provide comprehensive and accurate responses.
• Handled challenging customer experiences with grace and professionalism, addressing concerns with utmost compassion and empathy, effectively turning dissatisfaction into renewed loyalty and satisfaction.

Pgdm, Pgdm

Bachelor Of Science (Bsc), Statistics