Rishabh Khurana Email & Phone Number

Dubai, United Arab Emirates

▪️Working with MarkAi Commercial ▪️Proficient dealing with customer queries to provide appropriate solutions to enhance the customer satisfaction levels.▪️ Establish good liaison with customers for their day to day banking requirements and professionally manage security documentation requirements. ▪️ Conduct customer visits, whenever required for business requirements. ▪️Monitor development and progress of Corporate deals and ensure quick action in case of any adverse development. ▪️ Professional quality of credit card proposals and internal / external communication, in line with the defined policies and procedures.▪️ Strong autonomy and ability to work independently with team leader.▪️ Proficient dealing with customer queries to provide appropriate solutions to enhance the customer satisfaction levels.

Dubai, United Arab Emirates

▪️ Handling patients, referral sources, and administrative department inquires▪️ Communicating with insurance companies and/or prior authorization requests▪️ Entering patient information into a customer information system▪️ Ensuring customer satisfaction and assisting them with issues/concerns related to their health▪️ Serving as a backup when other employees are out due to absent staff members▪️ Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers▪️ Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty▪️ Becoming educated in qualifications of multiple insurances.

Delhi

▪️ Responsible for handling front office desk administration duties, including greeting guests and offering them a location, answering phones, handling airline inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for GMR.▪️ Extensive knowledge of airline procedures. Adapt at customer service relations especially in fast-paced environments where efficient operations are essential to an airline’s reputation. Experienced with flight booking and problem solving.▪️Coordination with custom department on flight arrival status and updating them with relevant reports.▪️ Providing recommendation in current standard operating procedure to insure smooth and effective process.▪️ Monitoring & supervising safety hazards protocol in Delhi Airport.▪️ Preparing lost and found reports after identifying lost items and ensuring items handover to concerned passenger.▪️ Routinely greeted passengers and handled processing procedures.▪️ Communicating as a mediator between airline & the passengers.▪️ Made regular announcements concerning flight arrivals and departures.▪️ Worked to address customer service issues and sought positive resolutions.

India

▪️ One Year and six months of experience in Procurement.▪️ Experience in purchase of materials required for solar – Electrical, Control panels, invertors, Structures, etc..▪️ Increased production by introducing 2 No’s CNC lathe machines and 1 No. CNC Milling machine for automobile spares.▪️ Payment cycle handling and issuing payments in time to the vendors as per the mentioned dates in purchase order.▪️ Introduced 2 new vendors and increased required stocks for 10 -12 months as per the company ability and market requirements (Solon, Andromeda, A & T Power systems, etc..)▪️ Handled negotiations - Executed a project in ITC Limited, Hyderabad (Vacuum Handling System).▪️ Handled negotiations – Mondelez International, Sri City, Nellore, Andhra Pradesh (Vacuum Handling System).

Mba - Master Of Business Administration, Operations Management And Supervision

First Division with specialization in FINANCE & OPERATIONS through Distant Mode which is held on Dec, 2019

Bachelor Of Commerce (B.Com.), Business/Commerce, General

First Division in BACHELOR OF COMMERCE through Regular Mode which is held on June, 2015

Graduate Cbse, Business/Commerce, General