Driving investments in ML builds, capacity planning, customer enablement, and transforming delivery processes

Shipping planet-scale cloud products for a smart and connected world - Product Lifecycle Management: Managed the e2e product life cycle of GCP’s top network security products with a $100M+ ARR, while being a focal point among multitude of cross-functional teams to drive towards successful market launches- Infrastructure Modernization: Led modernization of infrastructure control plane to integrate with GCP’s common API platform, isolate cross-product configs, improve reliability SLOs, ensure seamless disaster recovery, and self-serve product onboarding- Customer-Centric Process Transformation: Changed the way the organization operates by introducing a data-driven approach based on customer consumption and usage patterns to shape product roadmaps and enable a targeted market outreach- Go-to-Market Strategy: Drove market landings through pricing strategies, sales enablement and activation, customer roadshows, reseller engagements, product upselling etc.- Public Sector Customer Onboarding: Shepherded the effort to onboard US Government clients in collaboration with external auditors to comply with FedRamp & IL4 certifications, reporting requirements and SLO measurements

Consulting services to Fortune 500 companies for business growth, go-to-market strategy, advanced technology implementation and operational transformation - Digital Transformation: Managed software advisory and implementation services for a greenfield banking client to launch a digital-only next-gen banking offering and deliver an enhanced consumer experience- Enterprise Cloud Strategy: Defined 5G smart campus strategy for an NFL enterprise focusing on end-to-end technology stack, cloud adoption, vendor selection strategy (among AWS, GCP and Azure), business valuation, and implementation roadmap- Delivery Lead: Led the development of a cloud-native analytics platform for a social media client’s global infrastructure and edge network organization to meet the needs of an estimated 10x traffic growth in next 3 years- Program Management: Program managed the development of blockchain platform to enable seamless multi-party enterprise transactions for coordinated infrastructure development across the major US telcos- Account Management: Operated as the lead point of contact for media and entertainment client for new business opportunities, ensuring client satisfaction, and building and maintaining strong, long-lasting customer relationships

Defined overall technology vision, led solution architecture, and drove product development for Ericsson’s products in three domains: (i) data analytics; (ii) network automation; (iii) business order and process management- Go-to-Market: Led end-to-end product launch and drove customer adoption of cloud-based analytics platform for measuring individual customer experience, performing market analysis and identifying user patterns- Delivery Lead: Drove requirements and compliance to SOW with global development teams and external vendors for Ericsson Global Automation Program - ENABLE; managing North American and Middle East contracts- Solution Architecture: Defined architecture design of rules engine, network data mediation, and dashboards for proactive monitoring of network break-fix and performance issues for a Tier 1 US Telco- Customer Collaboration: Led multiple customer brainstorming sessions for formulating technology requirements and solutions, and collaboration throughout the development lifecycle for refinement of finalized product

Product development based on Microsoft technologies for US-based pharmaceutical clients