- Creating Digital Native strategy, roadmap and carving out programs for Global unit of British Telecom. Aiming NPS +40, Reduction in Cost to Serve by 40 to 60 %- Incubated, Designed and Delivered programs which provided actionable insights to make faster operational decisions in Openreach arm of BT, such as View My Engineer, View My Job, Multiple Missed Appointments, forecasting of Fluidity and Non-Fluidity of a Job for Service Delivery and Infrastructure.- System Transformation and Rationalization Champion – uplifted 38 BI/ Data warehouse applications (~50% of the estate of Decision Support System platform) to strategic stack, saved £3.5M as Datacenter cost and £1.3M for Application Support cost- Part of the team where we performed UK’s biggest Data Warehouse migration of 85 TB, from Oracle 10g to Oracle 12c- Led Human-Centred design approach program (DaVinci) across India locations, One of the 1st change advocates, coached others.

- Evaluated various Hospitals and their associated ancillaries’ systems for acquisitions, uplifting them with HMA (Health Management Associates) standards. 2 hospitals acquired in 8 weeks (each) timeline.- Interacted with various stakeholders (Marketing team, Chief Medical Officers), understanding their requirement, designing the product (portals) based on various inputs, market research.- Conducted delivery planning for the feature implementation, sprint planning for Patient and Provider portals.- Designed Next Generation Dealer sites for 350+ Ford and Lincoln Dealers in US, completely revamped their dealer inventory management for new & used cars, lead submissions, service appointments, coupons etc.- Collaborated with clients to define various modules like Dealer Inventory (new & used), Lead Submissions, Service Appointments, Coupons, Feeds and various other features of Ford Dealer sites- Partnered with stakeholders to define the scope of product Dealer Management Tool (Ford), which helped dealers to maintain and customize their dealer site as per their needs

- Created Model-Based Automation Testing Framework for 25k units for BFSI product (Payments) owned by S1 Corporation (US)- Formulated Functional and Specification document for Finance domain product named Aradhya

- Technical Account Manager of Artemis 7 product, owned this product on behalf of Versata/Trilogy- Implemented various processes in Project, Bidding for projects, managing work volume for Organization

- Created Lead generation engine and microsites for Daimler-Chrysler & Ford.- Developed a POS (Point of Sale) and implemented the currency conversion and item return functionality, this was later got sold to Carrefour (retail segment)