• Strategic point of contact for senior clients and establish strong relationships.• Mentor & develop the team and direct them in finding creative solutions to client andinternal challenges, foster knowledge- sharing across all disciplines internally to ensurecollaborative & informed work.• Work with management team to bring creative solutions to prospective clients & to buildbusiness of current client.• Create an effective process and information flow between client services team and otherdisciplines.• Partner with Operations and Finance in building client P&L• Partner with peers in planning and creative agencies & internal disciplines to work onexisting or new business opportunities• Ensuring client deliverables by using required research tools, as well as excellent writingand presentation skills.

 Identifying and driving national sales strategies to achieve and exceed revenue goals Identifying and evaluating target industry segments, high priority location/ customer- clusters by generating regular insights about the location specific environment and customer shifts and initiating target action to achieve plan. Implementing sales strategies for increase of market share and profitability on sustainable basis in line with Annual Business Plan. Developing a healthy investor database across regions. Understanding the customer needs both explicit and implicit to build product portfolio in line with customer requirements.  Understanding the macro and micro environmental factors that can impact business decisions.

Professional experience: Handling Marketing & Sales Activity for Indore Region in Industrial,Commercial and Domestic PNG segment.Have successfully accomplished work in the following segments:-Industrial Segment Involved in completing the marketing plan/target set by MoPNG for the selling of gas to the Industrial segment of Indore. Interacted with the local corporators and MLA’s for liaising purpose. Converting of huge segment of Industries from using coal, LPG and diesel to use of Natural Gas, hence, helping in promotingthe use of eco-friendly fuel. Involved in formulating of the pricing policy keeping in mind the requirement of the customer and also with respect to thecompetitive fuel available.Commercial Segment Involved in dealing with the commercial clients of the company including Hotels, restaurants, hostels, hospitals and schoolsfor the supply of Piped Natural Gas at their doorstop majorly for the cooking purpose. Involved in the completion of the target/plan set by MoPNG given to the company for selling of gas to the Commercialsegment of Indore. Involved in formulating of the pricing policy keeping in mind the requirement of the customer and also with respect to thecompetitive fuel available.Domestic Segment Handling a team of 60 marketing executives and analyzing their target given by MoPNG on daily basis. Maintaining a liaison with the local corporators, Nagar Nigam and the Project department for the smooth operations of theDomestic PNG segment. Attending society meetings and meetings with builder in order to promote the use of PNG amongst the households of Indore. Involved in the development of new marketing strategies in order to increase the reach of Piped Natural Gas amongst thehouseholds of Indore. Ensuring a proper after sales service with the proper coordination with the Customer Care Department.

 Responsible for handling strategic, operational & financial issuesHave successfully accomplished major projects in the following sectors:-Handicrafts Sector Involved in doing detailed research (involving Porter analysis of the sector, analysis of Govt policies, demand/supply scenario-demographic analysis and mapping of existing private/public institutions) on artisans information in J&K area covering a sample size of 25000 artisans in various districts. Interacted with the State Minister & senior beaurocrats working in different capacities to understand ground level practicalities of the sector Submitted overall study of findings to the client including primary research.Rubber Sector Involved in doing the project on Development of an IT enabled System for Streamlining Collection of Data from Rubber farmers done under Rubber Board of India. Identifying the research agencies and maintaining liaison between them for conducting the study. Maintaining the communication and understanding the need with Rubber Board of India. Study under progress.Spices Sector Involved in doing Project on Comprehensive survey of small cardamom planters in Kerala and development of mobile app for capturing production data on regular basis assigned under Spices Board of India. Identifying the research agencies and maintaining liaison between them for conducting the study. Maintaining the communication and understanding the need with Spices Board of India. Study under progressExport Sector Involved in doing the Project on Developing state level export strategies for Delhi, Chandigarh, Nagaland, Dadra and Nagar Haveli, Goa, Manipur, Sikkim and Meghalaya assigned under the Department of Commerce. Identifying the research agencies and maintaining liason between them for conducting the study. Maintaining the communication and understanding the need with Rubber Board of India. Study under progress

• Conduct research to determine people's opinions on products and services.• Perform both social and market research to evaluate consumer buying behaviours.• Create surveys and questionnaires and distribute them.• Perform qualitative/ quantitative research to attempt to understand why people do, buy, or think a certain way by researching their attitudes, opinions, and actions.• Formulate plans or proposals before researching a topic.• Design, organize, and manage the distribution of research materials.• Conduct interviews.• Write and present reports.• Work with sales, marketing, and product development teams to create and launch products and services.• Analyze and evaluate results of interviews and surveys.• Make recommendations to clients about how resulting information could be used.• Determine what research techniques will be used and length of research process.• Determine buying trends.• Evaluate success and failures of competitors.• Organize and present data in clear, concise manner.• Evaluate effectiveness of advertising methods.

• To attract potential customers by answering products and service questions; suggesting information about other products and services.• To attend all the walk in clients and understanding their requirements in order to bring business to the company.• Effectively network with professionals, institutions, community agencies, key trade associations, and specific manufacturers to promote our clients value proposition.• Recommend potential products and services to management by collecting customer information and analysing customer needs. • Contribute to team effort by accomplishing related results as needed.• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• To generate the potential customer by sales methods of cold calling and prospect generation.• To attend and solve all the customer queries and giving them counselling regarding the product of the company.• Creating a brand image of the company in front of the customer by providing them the best services possible.• Contributing to team effort by accomplishing related results needed.• To plan and analyse the marketing strategies with the Sales head

Learn and enhance my knowledge in the field of marketing and operations and implement them in the real life scenario.

Marketing of the industrial products of IFB and studying of customer Relationship Management to determine how IFB can improve its business by managing Relationship with the customers. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service. To know the mind-set of the customer before taking the products and services, which feature they like the most and strengthen that feature to build strong relation with the customer. Here knowing the customer’s mind is very important so as to improve CRM.

• To work in all the food and beverage outlets of the hotel and generate revenue by servicing the guests.• Participating in the generation of new ideas and techniques in order to increase guest satisfaction level.• Designing the layout for the restaurant and making the complete service blueprint for the restaurant.• Contributing in the team effort in order to have desired results.

To get knowledge and learning in each and every department of the hotel. Major focus on the food and beverage outlets in the hotels and learning the guest handling techniques and generating revenue for the hotel by selling the hotel services to the guests. Learning the various restaurant management techniques and implementing them in practical.