• Enhanced customer satisfaction by providing quality customer service and scheduled meetings as required.• Carried out tasks through teamwork like registration, event logistics, event preparation, and handling students to maintain the smooth working of workshops.• Reporting to the manager and team members regularly and working on various projects efficiently.• Practiced photography and videography for the social media handle of the organization during the workshops.

• Effectively managed schedules, appointments, and book-related tasks to streamline operations and enhance customer experiences, while also promptly addressing customer inquiries through phone, email, and in-person interactions, maintaining meticulous records and account accuracy.• Managed cash transactions, including accurate counting, balancing registers, and providing excellent service during financial interactions.• Successfully conducted product demonstrations, exceeded sales targets, and proactively connected with clients to close deals achieving top performer status of the year in 2022.• Utilized effective cold-calling strategies to prospect and acquire new clients, expanding the company's customer base and market reach leading to a 20% increase in sales.