Director Of Software Engineering - Quality & Release
Current● Head of Quality Engineering for the Consumer Business Unit, overseeing quality assurance across a diverse range of products and platforms, including Windows, Mac, iOS, Android, browser extensions, web applications, and infrastructure.● Recruit, train, and mentor a team of 24 highly skilled SDETs and QEs by establishing clear goals, key performance indicators (KPIs), conducting performance assessments, and maintaining an open feedback loop.● Spearhead the performance charter to improve product performance and ensure reliability.● Perform regular quality assurance audits to verify compliance with established standards and procedures.● Provide technical guidance and support to Quality Assurance staff in crafting test plans and executing tests.● Created and implemented metrics to evaluate the effectiveness of the overall QA process.● Collaborate closely with the Customer Success Team to prioritize and address customer- reported defects for engineering.