Rishabh Verma Email & Phone Number

Boston, Massachusetts, United States

• Led analytical market assessments and strategic planning efforts that identified growth opportunities, guiding the leadership team to adjust the product roadmap and adopt a new strategic direction.• Implemented a client feedback system that provided actionable insights, leading to product enhancements in collaboration with the R&D team, resulting in a 30% increase in new client satisfaction.• Oversaw and maintained a client portfolio while forging and cultivating relationships with industry influencers, leading to a 200% increase in referral business• Secured stakeholder buy-in for AWS migration by presenting detailed cost-benefit analyses and simplifying complex technical concepts to ensure clear understanding and alignment with strategic goals

Boston, Massachusetts, United States

Relevant MBA courses: Strategy Implementation, Corporate strategies for growth, Corporate sustainability strategy, Technology strategy, Platform strategy, Project management, Design and Innovation, Product management, Corporate Finance, Consultative selling.Relevant MSDT courses: Digital Transformation through scaled agile, Human centered design, Data management, Analytics for managers, Business analytics, Product design and development.MBA Capstone Projects:Go to market strategy for Field service management for ServiceNowGo to market strategy for Behave BrasMSDT Capstone ProjectSaaS based Chat bot for Boston University Students using GCPDrone delivery solutions for Big box Retailer

Palm Beach Gardens, Florida, United States

Advised senior executives on client’s fleet management, potential future services, and the impact of electric vehicles adoption on aftermarket sales.-Collaborated with North American and European teams to develop a forecast model analyzing providing strategic guidance that aligned with client capabilities and gave their business a new direction to capitalize on emerging opportunities.- Conducted the analysis using Pivot tables and VLOOKUP to derive insights and created a 10 year projection forecast based on market trends, regulations, parts lifespan, consumption rate in the model.- Conducted Voice of the Customer (VOC) surveys for digital diagnostic services on the in-house platform, ensuring new features aligned with customer needs and expectations.- Analyzed the performance of the clients fleets and identified 13% gap in underutilized vehicles by analyzing route analysis, geographical location monitoring, alarms, maintenance, utilization and frequency of delivery to identify underlying gaps and oversights.- Recommended potential tracking and notification features to be added for the inhouse customer centric digital diagnostic services platform.-Conducted comprehensive gap analysis and market research to develop their diagnostic platform service solution’s additional advanced diagnostic features, significantly enhancing the company's competitive position in the market.

At Sea

• Orchestrated an enterprise-wide E2E digital transformation by integrating ERP system across 50+ merchant shipping vessels, reducing logistical delivery delays by 75%, project leading to a 40% increase in operational efficiency.• Facilitated stakeholder buy-in for new operational deployment strategies by showcasing successful pilot results and aligning initiatives with business goals, leading to widespread adoption.• Defined and executed risk management initiatives, developed, and oversaw KPIs, regularly communicating project status, risks, and changes to senior management, achieving cost savings of $20Mn, while ensuring 100% inventory visibility and 99% spare parts readiness enhancing demand planning.• Developed lean warehouse management system playbooks for the 6 fleets, optimizing inventory levels ensuring consistency across operations, improved capacity planning by 60% and established a standardized critical minimum inventory level.• Effectively managed timelines and project goals while consistently communicating status, risks, and updates to stakeholders, ensuring transparency and maintaining confidence in the project’s direction and outcomes.• Managed time-sensitive projects and budget allocation, leveraged data to drive improvements, refined project strategy, ensuring on-time delivery and a 98% project success rate.• Collaborated closely with developers’ team to tailor 32 features, drove proposal resulting in a 20% platform reliability improvement and achieving 95% post-delivery customer satisfaction rate.

At Sea

Led teams to optimize maintenance operations for electrical distribution and control equipment in a high-risk, time-sensitive commercial trade environment.- Leveraged Lean Six Sigma methodologies to enhance system operations, implementing predictive maintenance and real-time monitoring, resulting in a 25% increase in runtime and a 15% reduction in energy costs- Optimized procurement efficiency of auxiliary systems by analyzing maintenance protocols and streamlining order management through evaluative assessments, resulting in a 20% increase in system reliability.- Identified and delivered operational improvement opportunities in inventory management, logistics strategy and transport optimization.- Analyzed SCADA systems operational data to enhance system efficiencies, leading to a 11 % continuous improvement in areas related to power generation , steam production, hydraulics, heavy machinery, IoT, HVAC reducing system downtime by 25%, and played a pivotal role in engine testing that led to a 12% boost in fuel efficiency and a 15% decrease in emissions.- Enforced SOLAS and MARPOL standards, achieving a perfect compliance record, and maintaining zero lost time incidents(LTIs) through rigorous safety- Mentored and coached 50+ international interns and crew, embedding a culture of safety and operational excellence that contributed to a zero incident s and a 20% reduction in unscheduled maintenance due to proactive equipment management.- Directed major engine overhauls and high voltage switchboard maintenance, sensors resulting in a 27 % increase in overall equipment reliability and supporting the safe, efficient transport of cargo globally.

At Sea

• Managed technology integrations for process automation, and established KPI-driven feedback loops, resulting in a 15% reduction in operational costs and fostering an agile, iterative improvement culture.• Supervised the secure functioning of the ship's primary operations, ensuring that all auxiliary machinery and systems operated within safety standards and guidelines.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Activities and Societies: Cohort Cup board member and the VP of Marketing for the Biztech Club.

Master'S Degree, Digital Technology

Artificial Intelligence: Implications For Business Strategy

Examination of the AI technologies application in business strategy, the societal issues raised to complement and strengthen workforce.

Other; Core Credential Of Readiness, Pass

Completed CORe (Credential of Readiness) on the fundamentals of business from Harvard Business School. Based on the HBS signature.

Bachelor Of Science - Bs, Naval Architecture And Marine Engineering

Bachelors, Naval Architecture And Marine Engineering