Rishab Singh

Rishab Singh Email and Phone Number

GSV MBA'25 | Ex-Intern at DFCCIL | Building a Supply Chain Career @ Event Management Club GSV
Rishab Singh's Location
Prayagraj, Uttar Pradesh, India, India
About Rishab Singh

Rishab Singh is a dedicated and results-driven professional with over 3.5 years of experience in internet safety, technical support, and business development. His expertise spans various roles, including Internet Safety Evaluator, and Senior Technical Support Associate. Rishab is skilled in managing client relationships, resolving technical issues, and implementing sales strategies. His strong problem-solving and analytical skills have enabled him to exceed customer satisfaction goals consistently.As an Internet Safety Evaluator for TELUS International AI Data Solutions, Rishab played a crucial role in making the Internet safer by evaluating and improving the quality of online video searches. His contributions to developing machine learning algorithms have significantly enhanced the online video search experience for users worldwide.In his role as a Senior Technical Support Associate at Tech Mahindra, Rishab resolved complex technical issues with a 95% customer satisfaction rate, consistently exceeding performance goals. His innovative approach to up-selling and cross-selling strategies led to a 15% increase in revenue generation.Rishab's career as a Business Development Associate at BYJU'S was marked by his ability to guide parents and students, tailor educational solutions, and exceed sales targets by 20%. His adeptness in converting leads into customers through engaging counseling sessions and a meticulous approach to payment processing and record maintenance underscores his commitment to excellence.Rishab's academic background includes a Master of Business Administration with a major in Logistics & Supply Chain Management, where he achieved an 8.36 GPA. Certified in digital marketing from HubSpot Academy and proficient in Microsoft Excel and PowerPoint, Rishab is committed to continuous learning and professional development. His participation in workshops on new product development and business communication further demonstrates his dedication to staying at the forefront of his field.Rishab Singh is seeking opportunities to leverage his extensive experience in client care, technical support, and business development. With a strong background in improving customer satisfaction, resolving technical issues, and driving revenue growth, he is looking for roles that will allow him to apply his skills and contribute to the success of an organization. His goal is to continue his career in a dynamic environment where he can innovate, solve complex problems, and make a significant impact.

Rishab Singh's Current Company Details
Event Management Club GSV

Event Management Club Gsv

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GSV MBA'25 | Ex-Intern at DFCCIL | Building a Supply Chain Career
Rishab Singh Work Experience Details
  • Event Management Club Gsv
    Coordinator
    Event Management Club Gsv Aug 2024 - Present
    Vadodara, Gujarat, India
  • Event Management Club Gsv
    Support Team
    Event Management Club Gsv Jan 2024 - Present
    Vadodara, Gujarat, India
    Supported event planning and execution various university events (e.g., conferences, workshops, social gatherings).• Demonstrated strong communication and presentation skills by anchoring university events
  • Cloud Counselage Pvt. Ltd.
    Intern
    Cloud Counselage Pvt. Ltd. Jul 2024 - Aug 2024
    Mumbai, Maharashtra, India
    Completed professional development courses in business communication, ethics, version control, and product/project development through Cloud Counselage Pvt. Ltd. and IAC.Gained practical application of learned skills through hands-on projects and assignments during the internship.Developed a strong foundation in business ethics and its implementation in professional practices.Enhanced communication and collaboration abilities through teamwork and project-based learning.Demonstrated proficiency in version control tools and their application in project management.
  • Dedicated Freight Corridor Corporation Of India Limited
    Operations Intern
    Dedicated Freight Corridor Corporation Of India Limited May 2024 - Jul 2024
    Prayagraj, Uttar Pradesh, India
    Observed and learned daily operations of freight trains on DFC network.• Gained expertise in train scheduling, loading, unloading, and overall logistics.• Monitored train movements at control center, documenting schedules, departures, arrivals, cargo, and delays.• Conducted site visits to observe station operations, interact with personnel, and analyze infrastructure.Researched DFCCIL's mission, vision, and strategic goals focusing on efficiency, cost reduction, customer satisfaction, and technologicaladvancements.
  • Telus International Ai Data Solutions
    Internet Safety Evaluator
    Telus International Ai Data Solutions Dec 2022 - Feb 2024
    Vancouver, British Columbia, Canada
    I am reviewing and evaluating online video search results to improve their content and quality and am required to provide feedback and analysis on video content found in search engine results and provide ratings on their relevance to the search terms used.A very important aspect of this role also involves reviewing and evaluating the video content of potentially upsetting or offensive material to make internet browsing safer and more secure for all users. Through this work, I am making a valuable contribution by expressing my opinion on the quality and content of what is currently out there on the web and protecting users from viewing unsuitable material.
  • Tech Mahindra
    Senior Technical Support Associate
    Tech Mahindra Jul 2021 - Jan 2022
    Pune, Maharashtra, India
    Responsible for handling inbound calls for a process calledVerizon .● Responsible for handling customers from US regarding theirissues● Responsible for upsale , downsale and cross selling .
  • Byju'S
    Business Development Associate
    Byju'S Nov 2020 - Jun 2021
    Bengaluru, Karnataka, India
    ● Responsible for counseling of parents and students in order toconduct their learning analysis and be accountable for improvingtheir overall academic performance.● Conversion of leads into potential customers pitching about takingup the counseling session.● Responsible for direct sales out of the counseling sessions in orderto generate revenue for the company.● Handling the finance process of the generated revenue startingfrom payments to loan approvals.
  • Justdial
    Information Retrieval Officer
    Justdial May 2019 - Jan 2020
    Noida, Uttar Pradesh, India
    • Exceeded customer satisfaction expectations in Delhi NCR region• Located and provided accurate information to callers promptly• Built rapport, resolved issues empathetically, and handled multiple inquiries effectively
  • Cogent E Services
    Customer Service Representative
    Cogent E Services Aug 2018 - Jan 2019
    Noida, Uttar Pradesh, India
    • Surpassed customer satisfaction targets and resolved issues effectively for Snapdeal customers• Handled inquiries, complaints, and concerns efficiently, demonstrating problem-solving and communication skills• Ensured positive customer experience, built rapport, and contributed to Cogent positive reputation

Rishab Singh Education Details

Frequently Asked Questions about Rishab Singh

What company does Rishab Singh work for?

Rishab Singh works for Event Management Club Gsv

What is Rishab Singh's role at the current company?

Rishab Singh's current role is GSV MBA'25 | Ex-Intern at DFCCIL | Building a Supply Chain Career.

What schools did Rishab Singh attend?

Rishab Singh attended Gati Shakti Vishwavidyalaya, University Of Allahabad, Indian Certificate Of Secondary Education (Icse), Indian Certificate Of Secondary Education (Icse).

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