Rishal Ravindran Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

•Productively supporting in backend IT infrastructure and datacenter of RTA network involving Juniper Firewalls, switches, HPE blade servers, SAN, fabrics, VMware and Microsoft technologies•Conduct server and network security administration, compliance reporting in Vulnerability Management System•Maintaining Fortiproxy appliance for the web filtering.•Collaborate with internal audit and compliance teams for the VAPT issues addressed and resolutions.•Lead projects from initiation to completion, ensuring they are delivered on time and within budget in collaboration with the customer.•Building, configuring, patching, upgrading, and troubleshooting of physical and virtual Linux/Windows servers (rack mounts/blades, and VMs).•Providing L1, L2 and L3 network and systems support 24 x7 to achieve the set KPIs•Installation, managing and configuring Firewalls (Juniper SRX550, SRX240) and L3Switches (Cisco 3750,2960, Juniper Ex4200).•Ensuring proactive monitoring of systems, network and endpoints to detect potential security threats.•Configuring, installing, administering and capacity planning for handling virtualization (VMware) of 100 servers on 30 HPE blade servers and 3PAR SAN storage.•Design, review, and enhance security practices, architecture, and frameworks in alignment with business objectives and compliance requirements.•Maintaining procedures, assets, documentation, backups for networks and recording knowledge base of diagnosis and resolution and modifications•Performed security system updates on a regular basis with associated technical documentation.•Conducted evaluation of intranets and firewalls and policies on a regular basis.•Develop and maintain documentation related to cybersecurity policies, procedures, and architecture designs.•Undertake proactive capacity and availability management and server performance management.•Resolved all fraud and virus infections in coordination with IT Security incident response teams.

Al Mina,Abu Dhabi

•Administration of Physical & Virtual Servers, Network Active and Passive components of the infrastructure.•Performing Vulnerability Assessment on the Infrastructure Devices viz. Servers, Network Devices and end-points.•Administration and Managing of Email gateway - Mimecast•Support and administration of security of intranet systems and networks.•Creating Daily/Weekly/Monthly dashboards for Vulnerability Posture across the enterprise assets and presenting to the management.•Working with stakeholders (Server Team, Network Team, and Application Team) for the remediation of the vulnerability in remediation of the vulnerabilities.•Plan, direct, and co-ordinate the design, installation, and connectivity of network and server systems to ensure the stable operation of the organizations IT assets.•Administration of Avaya IP Office 500, and troubleshooting issues related to telephones at client end•Responsible for performing regular network and application security/ vulnerability assessments against corporate network and production applications using various open source tools.•Ensured risk reduction through information security policy development.•Employed various technical methods to safeguard customer data.•Managing network intrusion detection system and implemented supporting backup programs.•Took necessary preventive action to ensure chronic information security threats were not repeated.•Monitored security systems for all signs of hackers or fraudulent activity and performed security system updates on a regular basis with associated technical documentation.•Update all departments on potential new cyber threats and conducted evaluation of intranets and firewalls on a regular basis.•Monitoring and troubleshooting of VPN tunnels for bandwidth and connectivity issues using FortiGate Analyzer 100C.

Abudhabi

• Perform Network Health Check (switches,firewalls, active and passive components) on regular basis.• Support RDTs,POS machines and setup network connectivity and application support for these devices.• Support Radios, Wifi, active and passive components in the network.• Analyze logs from the LAN switches for notifications, warnings and errors.• Installation and configuration of new switches in the LAN.• Monitoring LAN using the Cisco Network Assistant for any connectivity issues.• Configuring VLANs, VTPs on Cisco Switches, Inter VLAN Routing, Advanced Switching Protocols and Advanced Spanning - Tree Features.• Device refresh (Replacing end of life devices with new devices).• Coordination with Vendors and ISPs for new Fiber cable implementations, Preventive Maintenance, Access control systems and end to end testing.• Support the CCTV infrastructure devices.• Monitoring the core/edge switches and reporting to the team in case of errors or notifications.• Make recommendations about purchase of technology resources for requirements in the organization.• Testing and troubleshooting LAN infrastructure components.

Dubai

• Imaging of Pcs and Laptops and deployment• Design and recommend network solutions to integrate with current and planned infrastructure.• Installing and configuring new modules and line cards for access layer and Distribution layer switches.• Installation & upgrade of IOS for CISCO devices.• Device refresh (Replacing end of life devices with new devices).

Dubai, United Arab Emirates

• FedEx New Office setup – Responsible for managing the deployment of entire IT infrastructure from cabling, switches, routers, servers, telecom, desktops and applications.• Successfully led the Laptops Encryption Project in Middle East.• Project managed the implementation of Proteus Call reporting and management system.• Project Lead of Win XP upgrade project – This involves more than 500 PCs in the Middle East region.• Involved in the implementation of VOIP(Cisco) in Turkey FedEx facilities.• Improved operational efficiencies through successful roll out of MFP printers including end user training in Middle East.Networks & Systems Management• Responsible for supporting operational business critical production systems.• Responsible for deploying and supporting FedEx scanning devices like Powerpads CN70 series, Genesis and Pscan machines.• Install and configure Cisco 2800 series routers and Cisco Catalyst 2900 and 3560 series switches.• Publish network utilization, port scanning and delay reports using Solarwinds Network Management software.• Liaise with Telco providers to troubleshoot WAN issues.• Work on active directory and controlling IT user accounts.• Troubleshoot encrypted laptop issues using Safeboot Tech media.• Responsible for monitoring various FedEx servers hosted in different locations and communicating IT issues with Team Leader.• Manage/Administration of File servers; implement security policies and quota management by using Symantec Storage Exec. • Manage/Administration of Sun StorageTek C4 Backup servers and backup/restore using VERITAS Netbackup. • Configure and troubleshoot Checkpoint/Cisco VPN site to site for remote locations access across MEIA region.• Lead IT Helpdesk team on various operating systems and hardware related issues.• Prepare weekly IT services / incidents reports and communicate to the management.• Prepare and publish job aids, and user manuals for business systems / technologies implemented in FedEx.

Bachelor Of Technology (Btech), Computer Science

Activities and Societies: Cricket, Football, Volleyball, Snooker

High School

Activities and Societies: Dance,cricket,football,drama