Rishal V O C Email & Phone Number

I am a seasoned IT professional with over four years of experience dedicated to transforming technical challenges into strategic opportunities for organizations. My mission is to ensure that every aspect of your IT infrastructure resonates with the core success of your business.► Over 4 years of expertise in crafting IT solutions for top-tier digital platforms.► A proven track record with a 99% client satisfaction rate, delivering pivotal solutions for diverse IT projects, ,Banking,helthcare and more.CAREER HIGHLIGHTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾►Led a team project at L&T, overseeing the successful update of systems for 10,000 employees to meet their unique requirements.►Spearheaded a transformation in the IT landscape within my current organization by implementing proper stock management procedures and integrating employees' systems into the office domain. This involved streamlining processes and implementing system improvements that conformed to HI-TREST Certification standards.AREAS OF EXPERTISE ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾►Proficient in configuring and managing Fortigate firewall►Exceptional hardware and software troubleshooting skills.►Proven ability to manage and maintain Active Directory.►Expertise in project coordination and management.►Proficient in software installation and configuration.►Skilled in remote support and meticulous documentation.TECHNICAL SKILLS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾►Operating Systems:Windows, macOS, and Linux►Troubleshooting Tools:System utilities, command-line interfaces, and third-party software.►Hardware Knowledge:Understanding of computer hardware components►Security Software:Proficiency in antivirus software and firewalls►IT Security Practices:Understanding of cybersecurity best practices, including password policies, access controls, and data encryption.►Patch Management: Skills in applying software patches and updates to keep systems and software secure and up to date.►Server Management: Ability to manage and maintain server hardware and software, including Windows Server►File and Print Services: Understanding of file sharing and print services on networked systems.CERTIFICATIONS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾►FORTINET NSE 4►MCSE&CCNA