● Providing leadership to the company in the areas of relationship management with key clinical stakeholders within New Zealand and other markets as needed.● Establishing and maintaining the company’s relationships with Key Opinion Leaders with the New Zealand clinical space.● Establishing goals and performance indicators for the organization and facilitating clinical operational plans, distributed over a range of timeframes, to achieve them.● Provide strategic advice to leadership… Show more ● Providing leadership to the company in the areas of relationship management with key clinical stakeholders within New Zealand and other markets as needed.● Establishing and maintaining the company’s relationships with Key Opinion Leaders with the New Zealand clinical space.● Establishing goals and performance indicators for the organization and facilitating clinical operational plans, distributed over a range of timeframes, to achieve them.● Provide strategic advice to leadership regarding clinical engagement and relationships with public health authorities.● Evaluating and analyzing clinical pathways for various user conditions and assisting in translating this analysis into product technical requirements.● Obtain user feedback on key product outputs and provide contextualized recommendations to product development teams and leadership.● Establishing relationships with stakeholders and clients to build trust and maintain long- term business relationships.● Act as the public speaker and public relations representative of the company in ways that strengthen its profile within the clinical and public health spheres.● Ensuring that the company continues to meet industry standards for ethical business practices by embedding and “leading by example” policies and practices that are aligned to the company’s target values and culture.● Evaluate and provide insights on the clinical landscape within New Zealand and provide advice to leadership accordingly. Show less

● Managing the operational/business aspects of Te Whetu Tawera and Child/Family/Mother Services. ● Leading directorate information/data science/process initiatives to develop tools that inform service delivery. ● Investigating and implementing opportunities presented from organisation and customer perspectives. ● Project managing the delivery of directorate improvement initiatives using philosophies such as agile. ● Lead for the customer service and administration teams… Show more ● Managing the operational/business aspects of Te Whetu Tawera and Child/Family/Mother Services. ● Leading directorate information/data science/process initiatives to develop tools that inform service delivery. ● Investigating and implementing opportunities presented from organisation and customer perspectives. ● Project managing the delivery of directorate improvement initiatives using philosophies such as agile. ● Lead for the customer service and administration teams (performance management and development). ● Involved with directorate, organisational, community and manawhenua stakeholders for initiatives. ● Achieved and maintained service performance that ensures equitable and optimal service delivery. ● Project managing/maintaining facilities initiatives for the service. ● Prepared and delivered on approved business cases including invoicing/purchasing. ● A member of the service Senior Leadership Team. ● Engaged in Union Committees, IT/Systems Working Groups, Quality Committee, and Health Safety. ● Completed Business Manager Training. Show less

● Auckland Lead for the Ministry of Health Faster Cancer Treatment Target/KPI ● Lead for the Northern Region Multidisciplinary Coordination Team. ● Recruited, trained and mentored several team members who have progressed into more senior positions. ● Led organisational improvement initiatives across multiple services throughout the region. ● Accountable for preparing and implementing improvements from audits, OIA and complaint responses. ● A member of the service Senior… Show more ● Auckland Lead for the Ministry of Health Faster Cancer Treatment Target/KPI ● Lead for the Northern Region Multidisciplinary Coordination Team. ● Recruited, trained and mentored several team members who have progressed into more senior positions. ● Led organisational improvement initiatives across multiple services throughout the region. ● Accountable for preparing and implementing improvements from audits, OIA and complaint responses. ● A member of the service Senior Leadership Team. ● Organised and coordinated SCRUM meetings for various services. ● Involved with directorate, organisational, community and manawhenua stakeholders for initiatives. ● Achieved and maintained service performance that ensures equitable and optimal service delivery. ● Engaged with the Annual Plan, Risk Management Team, Quality Committee, and Health Safety. ● Focusing on service performance that ensures equitable health outcomes. ● Commended by the CEO of ADHB for being the top performing service in New Zealand (2019-2022). ● Completed Lean Six Sigma training, Coaching Fundamentals, and Introduction to Project Management, Speak Up training, Just Culture, and Health and Safety Training. Show less

● Led the establishment of the ADHB non-clinical graduates network. - Peer support group for recent non clinical graduates. - Forum for the organisation to cultivate talent to ensure retention (developed succession and mentoring pathways). - Developed/formalised the non-clinical graduate pipeline into the organisation. ● Created two business units for the Regional Oral Health Service (Hospital and Specialist Dentistry and Oral and Maxillofacial Surgery). - Ensured the… Show more ● Led the establishment of the ADHB non-clinical graduates network. - Peer support group for recent non clinical graduates. - Forum for the organisation to cultivate talent to ensure retention (developed succession and mentoring pathways). - Developed/formalised the non-clinical graduate pipeline into the organisation. ● Created two business units for the Regional Oral Health Service (Hospital and Specialist Dentistry and Oral and Maxillofacial Surgery). - Ensured the appropriate flow of patient volumes throughout organisational revenue systems. - Wrote business cases and assisted with service planning. - Assisted the Auckland Regional Dental Service to transition to the eReferrals system. ● Reviewed the efficiency of the Cancer and Blood Scheduling team. - Determined the appropriate workload and structure of the team which promotes team satisfaction and a balanced workload. Show less

● Proposed and implemented the transfer of FCT staff to the Risk and Emergency Management Service (REMS). ● Assisted in the setup of the NRHCC COVID19 IMT and ACH COVID19 IMT Emergency Operations Centre. ● Developed and implemented project plans for the REMS team. ● Provided Operations Support to the Regional Cancer and Blood Service during the COVID19 pandemic. - Led the transfer of the Cancer Society Volunteer Driver Service to an Oncology Taxi Service during COVID19… Show more ● Proposed and implemented the transfer of FCT staff to the Risk and Emergency Management Service (REMS). ● Assisted in the setup of the NRHCC COVID19 IMT and ACH COVID19 IMT Emergency Operations Centre. ● Developed and implemented project plans for the REMS team. ● Provided Operations Support to the Regional Cancer and Blood Service during the COVID19 pandemic. - Led the transfer of the Cancer Society Volunteer Driver Service to an Oncology Taxi Service during COVID19. - Led the development and update of the COVID19 Cancer and Blood Report and tracking processes. Show less

● Worked with service operational teams to maintain FCT targets. ● Developed service improvement initiatives which brought the Head and Neck Services from 12% to above 90%. ● Organised and coordinated SCRUM meetings for various services. ● Liaised/negotiated with wider clinical/non-clinical teams at all levels to ensure the best possible outcome for patients. ● Developed/implemented current Health and Safety protocols for the team and represent the team at directorate meetings.

● Coordinated patient scans using multiple software/databases to reduce waiting lists (at least 150 scans per week).● Reported on waiting lists, bookings, and upcoming issues faced by the Ultrasound Modality in Wellington Hospital. ● Daily communication with patients, team leader, team members, clinical staff, and outside care providers. ● Invoiced and outsourced to outside providers/purchasers (ACC, Compass Health, and Pacific Radiology).

● Data entry and data organisation using Concerto, PiMs, and Project Objective.