Property Manager
CurrentHere I am handling a site of 965 Apartments in 16 Towers and area of about 5 Acres. I am handling a team of 90 members here which includes Security, Technical, Horticulture & House Keeping staff. General responsibilities are mentioned below.-Operated property in accordance with the management contract and approved annual budgets.-Responsible for ensuring all Property Management policies, procedures and operations were executed to standard.-Reviewed and evaluated repairs and maintenance requests to ensure they meet budgetary and operational expectations.-To ensure complete scope of work is consistent with established policies and procedures.-Developed, administered and submitted annual operating and capital budgets.-Completed monthly property reports, variance reports, and quarterly re-forecasts.-Routinely followed up to ensure all deficient items identified are addressed in timely manner.-Professionally and courteously handled all inquiries, feedback, complaints or concerns of Residents.-Ensured a high level of resident relations is maintained through regular contact and proactive attention to resident needs.-Maintained an overall focus on enhancing the customer experience.-Completely Responsible for building takeover from Project team in accordance with issued BOQ's & Drawings & Making building operational.-To make the SOP's & to ensure that the work is done according to SOP's issued.-Completely responsible for ensuring that Preventive maintenance is done according to annual schedule proactively. -Responsible for training the staff through proper training sessions & also for guiding all residents & team for Do's & Don'ts during any emergency (Like Fire, Earthquake etc.) by keeping frequent training session within the building.-To do EHS audits within the building frequently for keeping safe all residents & staff.-Completely responsible for keeping Building Compliance up to date & to maintain healthy relation with respective Govt. Authorities.