Rishard Johnson
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Rishard Johnson Email & Phone Number

Customer Service Specialist at CITY OF BUFFALO
Location: Buffalo, New York, United States 4 work roles 5 schools
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Current company
CITY OF BUFFALO
Role
Customer Service Specialist
Location
Buffalo, New York, United States
Company size
453 employees

Who is Rishard Johnson? Overview

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Quick answer

Rishard Johnson is listed as Customer Service Specialist at CITY OF BUFFALO, a company with 453 employees, based in Buffalo, New York, United States. AeroLeads shows a matched LinkedIn profile for Rishard Johnson.

Rishard Johnson previously worked as H.R planner at City Of Buffalo and Food Service Manager at Deleware Heights Nursing Home And Rehab. Rishard Johnson holds Bachelor Of Applied Science - Basc, Hospitality Administration/Management, 3.3 from Buffalo State College.

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Email format at CITY OF BUFFALO

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CITY OF BUFFALO

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Profile bio

About Rishard Johnson

Detail-oriented customer service manager with 10+ years of experience. Adept at employee management and training, with a proven background in efficient collaboration and client satisfaction.

Current workplace

Rishard Johnson's current company

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CITY OF BUFFALO
City Of Buffalo
Customer Service Specialist
buffalo, texas, united states
Website
city-buffalo.com
Employees
453
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4 roles

Rishard Johnson work experience

A career timeline built from the work history available for this profile.

Customer Service Specialist

Current
City Of Buffalo

Buffalo, New York, United States

and informed judge disposition.Search state records to determine the location of impounded vehicles, utilizing the Microsoft Excel program to inform clients of Buffalo Police’s confiscations and pick-up locationsDevelop and records case records and reports, informing clients of the amount owed, outstanding balances, and next steps.Resolved customer.

Apr 2016 - Present

H.R Planner

City Of Buffalo

Buffalo, New York, United States

  • Screen more than 200 traffic violation inquiries per day through New York State Department of MotorVehicles software, assisting clients in over the phone and in-person decisions
  • Train incoming employees using a customized onboarding process, including shadowing, monitored work,and training feedback, to ensure thorough knowledge of state software and systems
  • Conduct client interviews, verifying ticket and contact information for judge’s records, allowing forthorough and informed judge disposition
  • Search state records to determine location of impounded vehicles, utilizing Microsoft Excel program toinform clients of Buffalo Police’s confiscations and pick up locations
  • Develop case records and reports, informing clients of amount owed, outstanding balances, and next steps
  • Act as stand-in supervisor as needed, mediating customer interactions and managing employees.
Jul 2022 - Sep 2024

Food Service Manager

Deleware Heights Nursing Home And Rehab

Buffalo, New York, United States

  • Conduct site evaluations three times daily checking food temperatures, cleanliness, and expiration dates toensure health codes and food safety protocols met
  • Examine hospital notes for residents, combined with superior knowledge of dietary and health restrictionsto safely provide more than 900 meals per day to over 250 residents
  • Manage schedules for all kitchen staff, designating workstations and filling in where necessary
  • Oversee and enforce “four strikes” disciplinary practices in alignment with Union standards for workplace regulations
  • Train new staff in food safety, kitchenware, and resident communication ensuring understanding of cultureand expectations through thorough onboarding
  • Create daily customized menus using Meal Tracker system, allowing residents autonomy to choose mealswhile ensuring health and dietary restrictions considered
Sep 2014 - Apr 2016

Recreation Supervisor

Boys & Girls Clubs Of America

Buffalo, New York, United States

Counselor for teenage kids· Helped with homework· Established and assisted with recreational activities· Served food and helped with menu setting· Clean up activity areas· Mediate and assist with conflict resolution

Jun 2007 - Sep 2009
Team & coworkers

Colleagues at CITY OF BUFFALO

Other employees you can reach at city-buffalo.com. View company contacts for 453 employees →

NN Nate Neuman Nate Neuman Colleague at City Of Buffalo Buffalo, New York, United States, United States View → JS Jose Sanchez Jose Sanchez Colleague at City Of Buffalo Buffalo, New York, United States, United States View → ND Niko Davis Niko Davis Colleague at City Of Buffalo Buffalo, New York, United States, United States View → PM Pat Mulderig Pat Mulderig Colleague at City Of Buffalo Hamburg, New York, United States, United States View → LY Lisa Yaeger Lisa Yaeger Colleague at City Of Buffalo Buffalo-Niagara Falls Area, United States View → DA Dino Aramini Dino Aramini Colleague at City Of Buffalo Buffalo, New York, United States, United States View → SF Sharon Fortunato Sharon Fortunato Colleague at City Of Buffalo Canandaigua, New York, United States, United States View → JW Jill White Jill White Colleague at City Of Buffalo Tonawanda, New York, United States, United States View → TC Thomas Czechowicz Thomas Czechowicz Colleague at City Of Buffalo Buffalo-Niagara Falls Area, United States View → CM Colin Mcdermid, Aia Colin Mcdermid, Aia Colleague at City Of Buffalo Buffalo, New York, United States, United States View →
5 education records

Rishard Johnson education

Bachelor Of Applied Science - Basc, Hospitality Administration/Management, 3.3

Buffalo State College

Activities and Societies: NATIONAL SOCIETY FOR MINORITES IN HOSPITALITY

Bachelor Of Science - Bs, Hospitality Administration/Management, 3.4

Buffalo State College

Activities and Societies: National Society for Minorites in Hospitality.

Bachelor Of Applied Science - Basc, Hospitality Administration/Management, 3.0

Buffalo State College

Activities and Societies: National Society for Minorities in Hospitality

Associate Of Arts And Sciences - Aas, Culinary Arts/Chef Training

Erie Community College

Activities and Societies: COLLEGE BASKETBALL.

FAQ

Frequently asked questions about Rishard Johnson

Quick answers generated from the profile data available on this page.

What company does Rishard Johnson work for?

Rishard Johnson works for CITY OF BUFFALO.

What is Rishard Johnson's role at CITY OF BUFFALO?

Rishard Johnson is listed as Customer Service Specialist at CITY OF BUFFALO.

Where is Rishard Johnson based?

Rishard Johnson is based in Buffalo, New York, United States while working with CITY OF BUFFALO.

What companies has Rishard Johnson worked for?

Rishard Johnson has worked for City Of Buffalo, Deleware Heights Nursing Home And Rehab, and Boys & Girls Clubs Of America.

Who are Rishard Johnson's colleagues at CITY OF BUFFALO?

Rishard Johnson's colleagues at CITY OF BUFFALO include Nate Neuman, Jose Sanchez, Niko Davis, Pat Mulderig, and Lisa Yaeger.

How can I contact Rishard Johnson?

You can use AeroLeads to view verified contact signals for Rishard Johnson at CITY OF BUFFALO, including work email, phone, and LinkedIn data when available.

What schools did Rishard Johnson attend?

Rishard Johnson holds Bachelor Of Applied Science - Basc, Hospitality Administration/Management, 3.3 from Buffalo State College.

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