Rishav Chakrabarty Email & Phone Number

Hyderabad, Telangana, India

•Designed, scoped, and prepared key data sets to ensure that our sales team and our clients have access to insightful analytics across all areas of the beverage market•Performed detailed analysis to identify consumer insights offering historical and future trend for The Coca Cola Company for 3 East European markets•Provided analysis around distribution channels, consumer behavior, product performance, promotional impact, and sales forecast of the alcohol market for 10 countries yearly•Provided 5-year forecasts of volume consumption and growth for beverage market for more than 20 countries yearly

Kolkata, West Bengal, India

Successfully promoted and prepared reports for specified products and the brand name. Successfully achieved a sales target of 2.

Kolkata, West Bengal, India

•Coordinated with 5 internal teams to ensure prompt and accurate order processing and delivery, including doctors and patients of USA related to medical insurance and billing•Acted as the primary point of contact and delivered excellent service standards to US patients. Assisted over 7 Adapt Healthcare’s clients for their patient enquiries, complaints, and other service-related grievances•Worked closely with internal stakeholders to attend to around 40 client issues daily. Developed effective service plans to enhance service delivery and handled inbound calls and emails effectively

Kolkata, West Bengal, India

• Achieved success in guest handling and impactful sales results for the company increasing room sales to over 104% and unhappy guest count reduced from 100% to 14.3% for February 2019 YTD.• Employee of the month - February 2019

Bengaluru, Karnataka, India

•Successfully implemented 5-star hotel standards, and work ethics strategic goals which aided in increasing incoming customers and positive feedback for 2 hotels - Anand Sagar Inn and FH Oriental Suite.•Experience in effective handling, training, and managing 4 teams of hotel staff across all 4 departments

Kolkata, West Bengal, India

•Trainee at Carlson Rezidor Hotel Group, Park Plaza, Ballygaunge (Presently known as Radisson) from October 2016 – February 2017 – Worked for all 4 departments with majority time spent in learning bartending.

Master Of Business Administration - Mba, Marketing, 6.55

Activities and Societies: Participated in charity events

Bhmct, Front Office, 7.01

Science With Biology, 51.6%

Icse, All Subjects - Additional Commerce And 3Rd Language - Hindi, 85.6%

Activities and Societies: Attended International Exams, social and sports events