● Worked closely with the management of six to generate more revenue stream through customer acquisitions.● Enhanced the quality of the product by working closely with the quality control department and drove an 86% increase in the gross margin.● Implemented new CRM and financial system which streamlined the functioning of the organization.● Reviewed product utilization processes within 1 month and developed product optimization strategies.● Managed financial reporting and analysis; Identified errors through the analysis to determine the core issues and strategic decisions taken to solve them.● Established new banking relationships and oversaw liquidity forecasting and cash management.● Supervised the annual auditing process to ensure timely and accurate financial reporting.● Collaborate with the directors of the organization for potential mergers and acquisitions.● Inculcated insured health plan with wellness benefits which motivated and influenced the team members and staff.● Guided the sales team to achieve the given targets, which led to a significant increase in profits from the previous financial year.

● Ensures the smooth functioning of the hotel and promotes a welcoming environment.● Resolves guest complaints/queries to full satisfaction by contacting the appropriate department as necessary.● Sets up accurate accounts for each guest upon check-in and coordinates with Housekeeping to track rooms.● Ensures the night audit is complete and balanced to Marriott requirements.● Counts the bank at the beginning and end of shift, balances and drops receipts according to finance policy specifications.● Ensures all credit, cheque and cash procedures are adhered to throughout the hotel.● Assists management in hiring, training, scheduling, evaluating, counselling, disciplining and motivating employees.● Ensure all PM accounts are checked out within 5 days of the completion of the event or group.● Understanding of Reports such as R118 Breakfast Reports, A106, B220, MARSHA Queues, b128 cancellations & more.● Understands Elite Members requirements and allocates the entitled upgrades.

Handled order and payment taking● Prepared meals following restaurant, health and safety standards and procedures● Ensured the night audit was complete and balanced to the company standard● Assisted other team members to achieve their career goals● Ensured the area was clean for next customer

● I was fostering a sense of community.● Addressing to others concerns who are the residents of the student accommodation.● Organised events and trips for the residents to enhance the well-being of my fellow students and make sure they have a lifetime experience.

● Being a course representative at university is a valuable role that helped me to assist our fellow students and be there voice, understand their concerns and accept their suggestions and assist the faculty and staff to enable it. ● Advocated improvements in the course structure, resources, and overall learning experience.

● Created Business overview reports for clients.● Identified errors and performed root cause analysis to determine core issues.● Designed excel spreadsheet to estimate volume of production.● Assisted different department to establish report on findings.● Reviewed product utilization processes and developed product optimisation strategies.● Assisted Sales Department to improve client satisfaction.● Worked one on one with clients to improve quality specifications.