Rishav Saha Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Driving Customer Experience: Championing the customer experience and driving wireless sales by connecting, sharing, and partnering with customers.
• Continuous Learning: Passionately expanding my knowledge and expertise in wireless technology through ongoing self-development.
• Exceeding Customer Needs: Utilizing my product and service expertise to meet and exceed customer needs, and proactively following up to promote additional value.
• Collaborative Efforts: Collaborating with the store team to create awareness and enthusiasm for wireless offers, while consistently achieving personal sales goals.
• Maintaining Standards: Ensuring company merchandising standards, supporting asset protection, and effectively resolving customer concerns to enhance overall satisfaction.

Toronto, Ontario, Canada

• Consistently exceeded monthly sales targets by 20% through proactive customer engagement and upselling of products and services.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely and professional manner.
• Stayed up-to-date on industry trends and product knowledge to effectively educate customers on features and benefits.
• Collaborated with team members to develop and implement sales strategies to drive business growth.
• Maintained accurate records of sales transactions and customer interactions in CRM system.

Toronto, Ontario, Canada

• Pioneered a proactive approach to customer acquisition, leveraging innovative strategies such as cold-calling, door-to-door canvassing, and on-site visits to identify and engage potential clients.
• Spearheaded end-to-end sales, marketing, and customer service operations within an assigned territory, consistently surpassing designated targets and contributing to the company's growth.
• Orchestrated compelling product presentations, resulting in a remarkable sales record of over $50K in revenue. Skillfully communicated the value of the company's offerings to an average of 150 individuals per day.
• Attained an unparalleled track record of excellence, securing the highest Cost Per Close (CPC) rate for an impressive consecutive span of 8 weeks. This exceptional performance translated into substantial $1000.
• Displayed unparalleled sales acumen and customer-centricity, consistently outperforming expectations by surpassing appointment targets by an average of 10-20%.

Toronto, Ontario, Canada

• Conducted comprehensive market research to identify emerging trends and insights, informing targeted marketing strategies.
• Created engaging and tailored content for diverse social media platforms including Facebook, YouTube, Instagram, and TikTok, effectively enhancing brand visibility.
• Produced insightful monthly reports detailing the outcomes of various marketing initiatives, contributing to data-driven decision-making.
• Actively participated in dynamic weekly team meetings, fostering a collaborative environment for brainstorming and creative idea generation.
• Provided valuable support to the Marketing Manager and Chief Marketing Officer by efficiently handling assigned tasks and projects.
• Demonstrated exceptional growth skills by increasing the company's Instagram following by 25% within a span of 3 months.

Kolkata, West Bengal, India

• Conducted comprehensive market research to identify and capitalize on potential business prospects.
• Fostered valuable relationships with potential clients, effectively expanding the scope of business opportunities.
• Displayed an acute understanding of client requirements, tailoring solutions that resonated with their specific needs.
• Nurtured enduring and mutually beneficial customer relationships throughout their engagement with the company.
• Devised strategic marketing plans that seamlessly integrated with CRM software, optimizing customer retention and engagement strategies.

Kolkata, West Bengal, India

• Orchestrated pivotal roles as a media volunteer during the prestigious FIFA Under 17 World Cup 2017.
• Managed a dynamic team of television, newspaper reporters, and journalists, ensuring seamless coverage of the tournament involving 24 competing teams.
• Played an instrumental role in coordinating media activities, contributing to the successful execution of the event that drew an impressive audience of over 80,000 enthusiastic spectators.

Diploma Of Education, Digital And Content Marketing

Postgraduate Degree, Marketing/Marketing Management, General

Bachelor Of Commerce - Bcom, Marketing