Nine years of varied work experience in banking industry spanning across various functions of operations, customer service & business development. Posses strong knowledge of handling commercial and investment banking relationships i.e. current/saving account clients with both assets and liabilities along-with enhanced banking features such as electronic channels and transaction banking products. Skilled in identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives.Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business.Excellent communication skills with strong analytical, problem solving and organizational abilities.