Rishika Dhelia Email & Phone Number

Bengaluru, Karnataka, India

Team: Women Jewellery

Team: ProjectsProjects: User Outreach, Data Management, Netcore, Marketing and Events

Bengaluru, Karnataka, India

Product: Iconic Subscription Team: Platform Value Offering & Category ManagementGoals: CAT, GATE, UPSC

Bengaluru, Karnataka, India

An early stage ed-tech startup backed by Accel and Matrix - Managing a demand team of six members and providing directions to achieve agreed targets and KPIs- Increased customer response rate across stages by 20% and saved five hours of productive employee hours by templatizing messages and emails for better communication- Executed sales training module, call auditing procedures leading to 17% increase in call quality scores over a period of three months support

- Led top line growth by contributing to 47% of revenue from new customer acquisition for five consecutive months- Support demand team through accurate and timely data entry on LSQ and other data management tools - Collaborate with other internal teams to ensure seamless operations- Design training and evaluation modules for new interns

Kolkata, India

- End-to-End International client interactions- Contributed to an increase of 10% customer retention within a year- Managed Google Adwords for the growth team - Processed financial transactions around invoicing, revenue recognition, cost analysis and working capital management- Managed projects to ensure timely delivery for foreign clients by 22% improvement in the shipment deadlines- Developed graphics, creatives and design marketing, communication requirements as per client templates and adhere to brand guidelines- Participated in B2B trade shows in Japan (Giftex, Tokyo) , Hong Kong (Gifts and Premium Show) and UK (Birmingham Spring Fair)

Kolkata, West Bengal

- Researched about the Mutual Fund industry in India and recommended the scope for further improvement- Cleared the NISM-V examination for Mutual Fund employees

Kolkata, West Bengal

- Was mentored in an internship project on Credit rating policies post Brexit- Volunteered in Corporate Social responsibility activity in S.O.S Children’s Village, Kolkata.

Mba In International Business, Strategic Marketing

- Master Thesis Project : The study on developing market entry strategies under the light of cross-cultural dimensions in export business.

Master Of Business Administration - Mba, Finance

Dual degree course with FHWS, Germany (Full time)

Bachelor Of Commerce - Bcom, Accounting And Finance

- Stood among the stop scorers in Virtual Stock Market conducted by ICICI Bank - Awarded for the most innovative idea in Digital India.

High School Diploma, Graphic Design, 60%

- Developed hands on creative tools like Adobe Photoshop, Illustrator and Corel Draw.

High School, Commerce

Activities and Societies: Republic Day Parade, Badminton, Swimming- Majors in Commerce - Actively involved in the school discipline.