Day to day operation queries, escalations and appropriate solutions to clients. Managing all travel requirements related to domestic and International travel. Arranging all types of visas and other documentation required for travel. Managing FIT’s, group and MICE bookings also escorting with group as per requirements. Personally taking care of VIP traveler’s bookings and query.Worldwide hotel bookings, Negotiation and contracting with hotel chains.Working on customer’s feedbacks and try to enhance our services accordingly.Helping Sales team to finalizing financial proposals for corporate. Implementation of process after agreement with corporate and partners, ensuring adherence of SLAs and smooth start of relationship.Helping our IT team to develop our hotel and visa portal. Daily reservation coordination and quality control for multiple divisions. Managing all aspects of daily business operation and functions with clients. Follow up of billings and payments on timely manner with existing and new clients and partners. Negotiation with hoteliers for best rates and value added services to enhance our hotel portal services. Idea’s for services from out of the box. Building good and healthy relationship with corporate bookers and key persons to improve service & business level. Being aware of daily updates in industry and making clients and company aware for their benefits. Considerable experience supervising teams and working in fast-paced settings. Enjoy challenging opportunities to design solutions to perplexing issues to improve performance and customer satisfaction, enhance process robustness and reduce operational costs

Job Profile: Manager – Operations cum corporate sales Managing all aspects of daily operations and functions with back office/Implant and clients. Handled high volume of reservation requests and ticketing. Worked directly with executives and admins to achieve desired travel objectives. Meetings clients, presenting our services and highlighting the USPs of company.Analyzing the potential market and approaching corporate for business.Negotiation and signing deals with corporate, driving RFP process. Finalizing financial proposals for corporate and providing comparative analysis. Implementation of process after agreement with corporate, ensuring adherence of SLAs.Follow up of billings and payments on timely manner with existing and new clients. Preparing various reports required by management on a daily, fortnightly and monthly basis. Being aware of daily updates in industry and making clients aware for their and company benefits. Supervised, trained, and mentored agent staff to ensure service level satisfaction for corporate clients.

Job Profile: Heading Jakson Group Travel team for Pan India Travel.Overseeing all the travel requirements for domestic and international end to end.Ensure cost effective visa and ticketing support through timely planning and coordinating with airlines/travel agents.Negotiation with various travel agents/hotels for securing best possible corporate rates in impaneled hotels/guest houses.Manage cost effective, comfortable and efficient transportation for employees through tie-up with low cost commercial cab operators.Manage the flight, road and rail travel, hotels and guest house accommodation for all locations in coordination with relevant regional SPOCs and local team.Manage all visa application formalities and coordinate with embassies for issue of urgent visas and other matters like Travel Insurances etc.Work closely with the designated travel management company and our logistic partners to ensure the highest level of customer service, while streamlining operations. Negotiate deals with airlines, hotels and cab companies. Manage Guest House bookings in locations where the facility is available to ensure reduced usage of hotel rooms. Maintain contracts and agreements with various vendor partners and timely renewals.

Job profile: Entire Corporate related Operations (Worldwide).Majorly experience in handling Global account and directly reporting to APEC headquarter. Providing high level of customer service to corporate travelers. All kind of International and domestic air bookings and Ticketing. Transportation arrangement (Car rental – Policies, billing, Escalations) Worldwide Hotels bookings. Negotiation with hotels chains and local contracting.Pan India hotel bookings, Work for best pricing with value added services and local contracting. All kind of visas, train bookings and Overseas Travel Insurance.Managing group bookings. Conference and event bookings. All Travel related coordination with bookers, Secretaries and APEC Travel managers. Workings as per client specific SOP.Maintaining all travel related MIS. FIT Holiday Packages. Successfully interfaced with various clients at all levels. Handled various Corp clients – World Bank, BMR Advisors, Crisil Ltd, UNDP (United Nation Development Programme), Steria, Autodesk. Last Corporate – Autodesk India Pvt Ltd. Pan India centerlised Implant (Global Account).

Job Profile: Handled corporate client – Birlasoft Ltd, C K Birla group. Reservations, Creating Itinerary according to client requirement. International and domestic air Ticketing.Visas (Business,Tourist,WP)Train booking and Overseas Travel Insurance.Group bookings.Maintaining all travel related MIS.

Job profile: Ex UK Online ticketing – (Amadeus)E-TicketsIssuing of TOD (Ticket on Departure) / PTAIssuing of Paper Ticket (Registered post, personal collection)Issuing of RTW (Paper tickets)Quality check of various folders with all IATA regulations, airline commissions and fare policies. Coordination with UK agents for urgent booking and ticketing.

Job Profile : Handled Sub Agents, Corporate and Walk-in ClientsFare Quotation, Bookings and VisasOverseas Travel Insurance.Manual Ticketing and Automated TicketingDomestic and International Tour packages.Car rental, Train Bookings.Domestic and International Group Bookings.

Job profile: International & Domestic Ticketing and tours, corporate clients and Walk in clients.Fare Quotation, International Booking and Visa documentation and submissions.Coordination with travel agents for ticketing and foreign agents for tours and packages. Creating outbound leisure tour packages for FIT travelers according to their own requirements. Hotel bookings and city tours etc.