Rishika Jain Email & Phone Number

New York, Ny, Us

Solutions Readiness and Internal Communications

Ridgefield Park, Nj, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Omaha, Nebraska, Us

As a Renewal Marketing Representative I am driving measurable customer outcomes to maximize renewals & expansion opportunities. Notable Accomplishments:• Building and fostering trusted relationships with a book of 55 insurance agencies. • Managing all post-sales and renewal conversations and consistently exceeding KPIs with a retention rate that is consistently over 90%. • Cross-functional liaison between new business development teams, account managers, claims adjusters, and payroll to ensure growth outcome goals are achieved.

Promoted to Marketing and Product Management (January 2017 - July 2017)Client Relations Manager (March 2015- December 2016)• Work with brides-to-be to help them select their dream trousseau of fine jewelry while remaining mindful of their personal preferences and respectful of their budgets. • Work alongside the CEO to tap into new channels to drive sales and growth, and to optimize ROI.• Engaging existing clientele through mobile and social media marketing strategies to maintain sales • Compile and digitizing all client data –spanning 20 years, since the inception of the company • Trained under the CEO in all aspects pertaining to fine couture jewelry (designing, styling, trends and, buyer behavior) • Assisted in fine jewelry sales by managing administrative and operational tasks aimed to enhance the client experience• Cataloged all product information and organized pricing data to implement a digital inventory control system

Stillwater, Mn, Us

• Serviced accounts and purchases for retail giants particularly, Wal-Mart, FedEx, Office Depot/Max, and Staples • Managed chargeback disputes while successfully recovering several thousand dollars monthly• Prepared and organized company wide sell-thru data analyses and coordinated sales of excess inventory to liquidation outlets.

• Conceptualized web content and framework for a fitness membership website. Also, produced photographs in addition to supplemental graphics and visuals for promotional material which helped establish a following of key demographics via social media, prior to launching an official website.

• Enhanced brand identity, mission, vision and goals by unifying the organization’s global facets. • Designed orientation content and training processes for Global Health Volunteers. • Facilitated communication about current ventures, engaging while engaging donors and stateside volunteers by promoting the organization’s mission and ongoing work.

Cupertino, California, Us

- Assisted customers with well rounded technology solutions for both, personal and business uses, while leveraging peripheral services and extending the relationship beyond the transaction. - Lead smaller projects focusing on internal communication, new content dissemination and training. - Assisted with tasks focused on upholding visual standards.

San Francisco, California, Us

- Served customers with quintessential bank services while creating potential financial solutions aligned with each customer’s unique needs. - Effectively lead the team goals by consistently surpassing expected metrics. - Managed administrative tasks focused on security and safety.

- Managed the sales floor and assisted customers with creative home décor solutions with the store’s array of products at its center. - Assumed responsibility for retail merchandising tasks and inventory management.

White Bear Lake, Mn, Us

- Assisted fellow students in course material through one on one support. - Collected aggregate reports of improvements and recurring issues for professors to build upon.- Provided quality customer service for select academic support services offered at Century College.

Bachelor Of Arts (B.A.), Communication And Media Studies

Associate Of Arts (A.A.), Liberal Arts And Sciences, General Studies And Humanities