Rishikesh Kulkarni

Rishikesh Kulkarni Email and Phone Number

Support Engineer - Tech Operation @ UnifyCX
Bengaluru, KA, IN
Rishikesh Kulkarni's Location
Bengaluru, Karnataka, India, India
About Rishikesh Kulkarni

I hold a Bachelor of Computer Applications (BCA) in Computer Science, which has equipped me with a solid foundation in IT principles. I thrive in fast-paced environments and am dedicated to continuous learning and professional growth. I'm an Experienced Technical Support Engineer with three years at Glowtouch Technologies, I specialize in Domain.com hosting and server management, focusing on installation and configuration. My expertise lies in troubleshooting and resolving complex technical issues, ensuring a seamless experience for clients. I possess strong problem-solving skills and a commitment to delivering exceptional customer service.Feel free to contact me at kulkarnirishi143@gmail.com for collaboration or inquiries.

Rishikesh Kulkarni's Current Company Details
UnifyCX

Unifycx

View
Support Engineer - Tech Operation
Bengaluru, KA, IN
Website:
unifycx.com
Employees:
1018
Rishikesh Kulkarni Work Experience Details
  • Unifycx
    Support Engineer - Tech Operation
    Unifycx
    Bengaluru, Ka, In
  • Glowtouch Technologies
    Technical Support Engineer
    Glowtouch Technologies Apr 2024 - Present
    Mangaluru, Karnataka, India
    •We provide Linux kernel Apache web server and Nginx hosting service for our customers to set up website, as sever admin I handle multiple chats to fix the website related issues and database management using Salesforce tool•Performed root cause analysis and general troubleshooting the queries regarding Webhosting and DNS management•On hand experience on Trouble shooting on WordPress, Weebly, Website Builder, PHP, HTML websites•Regular documentation of handled customers for future references and training purposes•Provided High level and in-depth support by resolving inquiries by e-mail, and webchat , in a manner and timeframe consistent with department and team service levels and goals
  • Glowtouch Technologies
    Technical Support Engineer
    Glowtouch Technologies Aug 2024 - Present
    Mysore, Karnataka, India
  • Feetobistro
    Data Analyst
    Feetobistro May 2022 - Apr 2024
    Bengaluru, Karnataka, India
    • Conducted a comprehensive analysis of customer demographics and purchasing behaviors, resulting in a targeted marketing campaign that increased sales by 10%• Developed and implemented data quality checks that reduced errors in reports by 8%• Developed a predictive model that accurately forecasts customer churn with 10% accuracy.• Collaborated with developers to develop effective test strategies and ensure high-quality code• Utilized performance testing tools to evaluate system response time and optimize user experience• Developed and executed comprehensive test plans and test cases to ensure product quality and usability

Rishikesh Kulkarni Education Details

Frequently Asked Questions about Rishikesh Kulkarni

What company does Rishikesh Kulkarni work for?

Rishikesh Kulkarni works for Unifycx

What is Rishikesh Kulkarni's role at the current company?

Rishikesh Kulkarni's current role is Support Engineer - Tech Operation.

What schools did Rishikesh Kulkarni attend?

Rishikesh Kulkarni attended Rani Channamma University (Rcub).

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