Rishikesh Pai Email & Phone Number

Pune, Maharashtra, India

Mumbai, Maharashtra, India

Initiated and developed a Patch Management lifecycle plan for the Non server endpoints for the Client Organization and got it approved as an SOP.Lead the project independently from SCCM side for migrating approximately 900 Windows servers patching source from WSUS to SCCM.Ensured monthly patch compliance of endpoints as per the defined SLA.Performed in-place upgrade of SCCM version with the latest being 2010 to 2203 version.Created KB documents and guided the support teams for SCCM agent troubleshooting.Prioritized Vulnerability mitigation requests from the Security team and worked on upgrading/removing Obsolete applications from the endpoints within the SLA.

Mumbai, Maharashtra, India

Mumbai Area, India

-SCCM Engineer, responsible for windows updates patching of about 200 servers and 2000 workstations of different OS such as 2008R2, 2012R2, 2016 for servers and Windows 7/10 for workstations.-Maintaining and managing SCCM to its current branch.-Responsible for maintaining Cisco switches with regular IOS upgradation, stack configuration.-Responsible for internal network troubleshooting and network device replacement ensuring minimum downtime.-Well versed with concepts of DNS, DHCP, Routing, Subnetting.-Working knowledge of Active Directory, MS Exchange, and O365 Admin center.-Have been on a temporary abroad assignment as a resident IT engineer at a project site.-Officially trained in CCNA by Cisco.-Used Solarwinds NPM for network monitoring in our organization.

Bengaluru, Karnataka, India

-Worked as a Computer and Math Teacher for Grade 5,6 and 7.-Responsible for motivating and ensuring active participation of students in Science fairs.-Coordinated and arranged for the school participation at the Nehru Planetarium annual science fair.

Bangalore

-Provide technology driven, innovative and experiential based training to school students.-Teaching students about automation's, sensors, basics of electronics and assisting students in making innovative projects.-Teaching students to use Bibox (an electronic device developed by the company) and programming it using Bisoft (an android application developed to program the bibox).

Mumbai.

-Trained under departments of quality control,design,testing and repair.-Communicated and coordinated with different divisions and departments to develop and test new products.-Assisted in improving operations by implementing quality management systems as per ISO 9001:2008.-Worked in department of repair and rework of LED Driver.