Technical Support Engineer
Current
Apr 2023 - Present
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Rishil S. Email & Phone Number
Technical Support Engineer
at
Salesforce
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer
Location
County Dublin, Ireland
Company size
Who is Rishil S.? Overview
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Rishil S. is listed as Technical Support Engineer at Salesforce, a with 46706 employees, based in County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Rishil S..
Rishil S. previously worked as Junior PST Analyst at Accenture and Intern at Mvp Studio. Rishil S. holds Master Of Science - Ms, Computer Science from Trinity College Dublin.
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Profile bio
About Rishil S.
“Dare to Dream, Dare to Excel”, the said was my School's motto. It has been instilled in me since early on. This is probably the reason that my life has revolved around a combination of both, academics as well as a large number of additional activities that I have participated in. I am firm believer of the idea that knowledge is shared at a large number of avenues, and each must be explored at various stages. Admittedly, on papers I could have done better at scoring during my college, but then I have no regrets because my learning has been immense.I have an Erudition of data and business analysis, visualization and programming and a great Business Acumen looking for Analyst and Sales job in IT sector. Proficient in technologies like PowerBI, SQL Server - (SSIS,SSAS,SSRS), C++ and Python additionally acquired skills in web-designs by mastering HTML, CSS, JavaScript and Ionic Framework and supplementally a deep understanding of Unity Engine with formidable project management skills. Over the course of my career I have had multiple experience as Interns for Techsperia and MVP Studios where I was successful in gaining the confidence of all my my clients handled and have increased the company's revenue by 20% and also have received an intense training for communicating, handling and providing sales support to customers while working as Customer Support Agent for EE Ltd. at Infosys BPM where I have handled more then 1500 customer and have acquired more 300 customers.Skills : C, C++, SQL, HTML, CSS, Javascript, PHP, C#, Python, JAVA, SQL Server, Data Quality Service, MySQL, T-SQL, Azure Data Factory, PowerBI, Tableau, Microsoft Office, PRINCE2, Communication skills, Interpersonal and Consultative skills, Facilitation skills, Organizational skills, Requirements engineering, Costs benefit analysis
Current workplace
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Salesforce
6 roles
Rishil S. work experience
A career timeline built from the work history available for this profile.
Junior Pst Analyst
Jan 2022 - Aug 2023
Intern
Defined, standardized & identified KPIs like Growth in Revenue, Gross Profit Margin (GPM) to stakeholders.Conducted exploratory data analysis using Excel, Python and SQL to get insights into company’s financial progress and utilized these results to promote targeted marketing and finding gaps causing delays in project delivery which increased company’s revenue by 18%Produced reports for PMs of organization leveraging MySQL, Python and PowerBI to identify factors delaying the project and recommended actionable insights resulting in an 8% increase in project health.Analysed and extracted customer data from Snowflake data warehouse utilizing SQL queries, devised strategic metrics to provide valuable insights for clients to improve energy star rating by developing reports.
Jul 2021 - Feb 2022
Customer Technical Support (Part Time)
Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services.Dealing with customer complaints and resolving them using technologies like NEST, CNE and Citrix or get a relevant agent involved.Following company’s communication procedures and policies and handled more then 1500+ customers.Utilising technologies like IRP EE and CCE softphone to handle a high volume of calls.
Apr 2021 - Aug 2021
Technical Consultant (Contract)
Welset Engineers
Welset Engineers is engaged in the Manufacturing and Supplying of Automotive Clutch Plates, Automotive Clutch Lever Kit, Automotive Clutch Cover Assembly and Automotive Clutch Facings.Managed software designing process from inception, developing time-integrated plans for product introduction enhancing the performance by 20%Empowered the labour workforce efficiently by analyzing the production data and identifying the fault and improving the production speed by 50%Developed and managed corporate PR campaigns in collaboration with web-partners and fraternity; prepared and released company website -http://welsetauto.com
Jun 2018 - Jul 2019
Intern
Techsperia
Techsperia is an established, award winning IT services company headquartered in Mumbai, India building tailor-made pixel perfect solutions for businesses.Led cross-functional team in developing platform potential and commercialization. Identifying strategic consumer target and product positioning resulting in increase in consumer satisfaction by 25%Assembled, maintained and managed office resources Designing websites like Bio-fruit Trading and IGAPL
Aug 2014 - Aug 2015
Team & coworkers
Colleagues at Salesforce
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CJ
Craig Johnson
Colleague at SalesforceGreater Minneapolis-St. Paul Area, United States
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RB
Rakesh Basiri
Colleague at SalesforceHyderabad, Telangana, India
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SS
Shiba Scott
Colleague at SalesforceUnited States
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AN
Amydhili Nandamuri
Colleague at SalesforceWest Godavari, Andhra Pradesh, India
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RC
Rene Coppens
Colleague at SalesforceAmersfoort, Utrecht, Netherlands
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MP
Mike Porter
Colleague at SalesforceSalt Lake City, Utah, United States
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MB
Megan Brown
Colleague at SalesforceToronto, Ontario, Canada
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EG
Edward Groenendaal
Colleague at SalesforceChristchurch, Canterbury, New Zealand
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MC
Ming-Yang Chen
Colleague at SalesforcePalo Alto, California, United States
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AS
Adama Sidibé
Colleague at SalesforceFrance
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Craig Johnson
Colleague at SalesforceGreater Minneapolis-St. Paul Area, United States
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RB
Rakesh Basiri
Colleague at SalesforceHyderabad, Telangana, India
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SS
Shiba Scott
Colleague at SalesforceUnited States
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AN
Amydhili Nandamuri
Colleague at SalesforceWest Godavari, Andhra Pradesh, India
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RC
Rene Coppens
Colleague at SalesforceAmersfoort, Utrecht, Netherlands
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MP
Mike Porter
Colleague at SalesforceSalt Lake City, Utah, United States
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MB
Megan Brown
Colleague at SalesforceToronto, Ontario, Canada
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EG
Edward Groenendaal
Colleague at SalesforceChristchurch, Canterbury, New Zealand
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MC
Ming-Yang Chen
Colleague at SalesforcePalo Alto, California, United States
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AS
Adama Sidibé
Colleague at SalesforceFrance
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3 education records
Rishil S. education
Master Of Science - Ms, Computer Science
Bachelor Of Technology - Btech, Information Technology
Mukesh Patel School Of Technology Management & Engineering
Diploma Of Education, Information Technology
Shri Bhagubhai Mafatlal Polytechnic
FAQ
Frequently asked questions about Rishil S.
Quick answers generated from the profile data available on this page.
What company does Rishil S. work for?
Rishil S. works for Salesforce.
What is Rishil S.'s role at Salesforce?
Rishil S. is listed as Technical Support Engineer at Salesforce.
Where is Rishil S. based?
Rishil S. is based in County Dublin, Ireland while working with Salesforce.
What companies has Rishil S. worked for?
Rishil S. has worked for Salesforce, Accenture, Mvp Studio, Infosys Bpm, and Welset Engineers.
Who are Rishil S.'s colleagues at Salesforce?
Rishil S.'s colleagues at Salesforce include Craig Johnson, Rakesh Basiri, Shiba Scott, Amydhili Nandamuri, and Rene Coppens.
How can I contact Rishil S.?
You can use AeroLeads to view verified contact signals for Rishil S. at Salesforce, including work email, phone, and LinkedIn data when available.
What schools did Rishil S. attend?
Rishil S. holds Master Of Science - Ms, Computer Science from Trinity College Dublin.
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