Rishi Nayar Email & Phone Number

Bengaluru, Ka, In

Bangalore

Responsible for global delivery of regulatory compliance solutions for Ellucian products, including US state regulations. Leading teams in US, Mexico and India to create new SaaS capabilities for payments, document management, international student admissions & management, and a low-code global regulatory solution.Working with customers and internal stakeholders(Sales, professional services, product, Support) for SaaS solution rollouts in APAC and EMEAWorking with the Corporate strategy and Partnerships teams to craft channel partner, India business and product EOL strategiesUsing data driven approaches to continuously raise the quality and technical bar for products, and creating self-improving and resilient teams. Working with L&D to create and run training programs to upskill all engineers to full-stack developers. As part of the executive leadership team, continuing to create employee-focused policies for the India CoE, focused on wellbeing and growth, such as in-person onboarding for remote employees, a new office facility and retaining the full WFH benefit.Implementing strong DEI practices to create awareness and opportunities, especially for leadership roles. Serving as the global executive sponsor of the caregivers ERG, as well as a core member of the newly announced Ellucian DEI Council

Bangalore

Global technology leader with ownership and delivery of ERP/SIS (Student Information Systems) and other Higher Ed related products from India and Mexico. Leading the creation of new cloud based Payments and Document management capabilities as part of Ellucian's Open SaaS platform. Working with Product management to guide product strategy. Instituted practices around operational excellence, automation and quality. Working with global R&D leaders and the HR team to adopt practices that raise the bar for hiring technical talent, and providing growth paths to increase retention. Guiding local R&D leaders to increase cross-team collaboration, alignment to Product strategy and moving away from product-focused silos. Led the fully-online global 2021 Product Hackathon.As India country head, worked with the Executive leadership team to introduce a number of pandemic related benefits for the India center. Defined yearly center-wide goals aligned with the company's strategic priorities, and worked with local senior leadership to launch programs focused on continuous learning, collaboration and innovation. Presently working with the Sales organization to create a business case for India sales. Initiated quarterly India All-hands as a way to create visibility for local achievements, recognition and cross functional interaction. Grew scope and size of the India team by partnered with the HR and Talent teams on lateral and internship hiring, post-offer engagement and retention activities. Closely involved in global diversity, equity and Inclusion (DEI) activities, increased diversity in leadership positions and return-to-work options. Serving as executive Sponsor and steering committee member for companywide Employee Resource Groups (ERG)

Bangalore

In addition to existing responsibilities, helped to drive change management activities related to the GET/Wabtec merger by working closely with local and global leaders. Was involved in the selection process and design/buildout discussions for the new office location in Bangalore for the combined organization.

John F. Welch Technology Center, Bangalore

Global engineering leader leading teams and strategy for end to end Industrial IoT solutions spanning onboard intelligent Edge devices, offboard/cloud systems for data visualization and streaming analytics with the EdgeLINC industrial IoT platform. Working with senior leadership for product strategy, deal reviews and resource planning. Driving agile and software development practices for automation and high quality deliverables.

John F Welch Technology Center, Bangalore

Global technology leader for GET Digital Solution's Transport Logistics P&L. Leading a 180+ person engineering team across Bangalore, Atlanta and Colombo. Working closely with first line managers to implement agile and SAFe processes across the org. Working with business leaders to create and implement roadmaps for nextgen cloud-based products and engage with commercial teams to expand the regional footprint for TL products.

John F Welch Technology Center, Bangalore

Leading a team of 60+ engineers and leaders focused on Rail industry SaaS software products and BigData based Analytics solutions. Working with business leaders to define goals and roadmaps for these products. Drove some impactful cultural and process changes, resulting in higher quality, increased On-time-delivery and higher productivity. Part of the orgwide Agile Transformation initiative, leading its activities for Bangalore.

John F. Welch Technology Center, Bangalore

Leading the development of Software as a service (SaaS) solutions for the $60B US Rail industry. Offerings include RailDOCS for asset management and ExpressYard for railcard repair and finance management. Oversaw the growth of the new team to about 40 engineers and Sr. managers. Helping to drive diversity initiatives across the Center.

Bangalore, India

Responsible for all Amazon.in engineering activities in Bangalore. Managing engineering for Seller Experience, Mobile development, Fulfillment, Delivery Experience and amazon.in Traffic. Responsibilities include : - Building and managing a team comprising junior and senior engineers, and Software Development managers.Grew the team from 6 to nearly 70 managers and engineers in 15 months.- Directly involved with business stakeholders(product management, finance, engineering management) to scope and plan yearly roadmaps and budgeting requirements- Providing architecture, design and technical guidance to teams and stakeholders in a fast paced and rapidly changing business environment- Building robust, flexible and scalable systems and services- Building a culture of excellence through strong processes and an environment where innovation and ownership are deeply valued- Negotiating timelines, resource allocation and delivery of complex projects in collaboration with multiple geographically diverse teams- Hiring strong engineers and managers, career development through mentoring, goal setting, feedback and formal evaluations

Bangalore, India

Managing Platform Services for Amazon Payments services , including new country launches, feature development and Operational improvements. Responsibilities include:- Managing development and improvements for the core CheckoutAggregatorService (CAS) for CBA, the Notifications module and Datawarehouse module for Pay With Amazon (PwA), and other platform services like CBA databases- Working with Product managers, program managers and other development managers to estimate and plan projects in an Agile (scrum) environment- Hiring and development SDEs and managers. Helped drive an ongoing initiative to build design and coding expertise within EPS- Driving process and operational improvements

Pleasonton, California

Delivering technical product expertise for Sybase mobility products such as Afaria (device management) and SUP ( mobile development) for a newly launched mobile initiative.Managing Scrum delivery of a sync product for large North American handset manufacturer. Responsibilities include:- Negotiating product features and release timeline- Running scrum process for internal, distributed team (multiple US locations, Canada)- Designed and implemented support process for delivered products- These efforts helped to close multimillion USD deal

Pleasanton, California

In this role, was responsible for development, releases and strategic direction of the Answers Anywhere Platform(AAP), a natural language processing engine used to build intelligent, intuitive application interfaces. Also managed the team which delivered services and solutions based on AAP, such as SMS banking and SMS Locator. Deployed other pioneering solutions, such as the first natural language-base SMS solution for Citibank Credit Cards (US)Involved in taking AAP product into new directions, such as working with select mobile handset OEMs to explore natural language-based solutions on Android devicesHelped to define new mobile solutions on Android and Blackberry platforms, including developing some componentsStrong scrum management skills were used for these projects, and was also asked to perform the Scrummaster role for a crucial project for another team.

Pleasanton, California

As engineering manager, setup the first iAnywhere development team in Singapore focusing on development and QA for products and regional solutions, such as the BridgeMobile Alliance ConciergeGo portal, among the first mobile advertisement-based WAP Travel portals in Asia, serving a user base of nearly 100+ million subscribers across 9 countries ( http://conciergego.mobi ). On the product side, designed and managed the development of a web-based rapid app development tool for building M-Business Anywhere(MBA) applications.Led the team in performing a number of customer focused proof-of-concepts and deployments for local and regional customers

Redwood Shores, California

In this role, set up and managed team of about 20 local software developers based in Singapore and USA, and some remote developers in China. Engaged in co-development with development teams in India and USA. As part of the charter for this group, delivered a number of solutions across a variety of industries and technologies, including healthcare, RFID, digital media and geospatial.Also established the Linux Enterprise Application Porting (LEAP) Center, to enabled customers to migrate to the Oracle stackWorked closely with business development, sales and marketing functions.

Redwood Shores, California

Progressively larger software development roles, from Software developer to Technical lead, working in various products (RDBMS server Platform teams, on-demand DB/App server provisioning)

M.S., Computer Science

B.E., Computer Engineering