Rishit Patel Email & Phone Number

Washington, DC, US

Seattle, WA, US

Richmond, VA, US

• Provide Tier 1 Hardware, Software, and Account support to all faculty and staff and students to Virginia Commonwealth University.
• Responding to queries via chat, email, or phone
• Training other staff members on troubleshooting and diagnosing problems
• Writing, editing, and revising training manuals for new and updated software and hardware
• Providing technical assistance for questions and problems
• Remotely accessing hardware or software for clients to make changes and fix problems

Seattle, WA, US

Austin, TX, US

• Advertising apartments and conducting property tours as part of marketing activities to prospective clients in a persuasive manner
• Validating and updating applications and documents of prospective clients into computer database
• Accepting rent payments, security deposits, and other applicable fees
• Led and securely closed leases for more than $1,600,000 for the 2019-2020 academic year

Richmond, US

• Learn various company softwares, processes as well as design and coordinate training sessions for staff and interns
• Identify issues and gaps in communication as well as processes and take initiative to address them
• Researched curriculums to assist with the creation of training modules for each company department: Human Resources, IT, Translation, Finance, Accounting, Business Development, Marketing

• Fixed technical errors and troubleshoot devices such as cameras, POS (Point of Sales) Systems, and registers
• Build and maintained effective relationships with peers and upper management
• Use Microsoft Excel to keep up with inventory and sales of each day
• Develop and monitor data quality metrics and ensure business data and reporting needs are met
• Conduct market analyses, analyzing both product lines and the overall profitability of the business