First point of contact for assigned customer. Processing ECOMM and Retail orders through EDITracking and Tracing of ordersMaintaining a professional relationship with customersArranging pickups with carriersMaintain daily and monthly reports for customers

*Billing of incoming freight*Checkin drivers*Complete driver P&D sheets*Manifesting*Correspond with outside carriers and terminals via email/phone*Courier Complete

* arranged pick ups and deliveries*provided customer support*tracking and tracing*followed up with clients regarding missing freight*processed credit card payments*followed up with outsourced carriers

*assist in the closing of mortgage and line of credit transactions which meets the requirements within policies and guidelines if Fidelity National Financial*responsible for coordinating with the loan processors to complete and return all required documentation for closing in a timely manner*proactively provided guidance and support to lawyers and bankers in completing forms for funding*reviewed title searches and assisted processors with requirements for various lenders*followed up with the discharge department on getting charges removed off title*updating customer profiles HV/LV dedicated