Rishma Shetty Email & Phone Number

Bengaluru Area, India

Competency Manager: 2020 - 2024Accountable for meeting training and certification targets. Liaise for driving the upskilling and cross skilling of resources. Liaise with account teams, practice team, partners, talent transformation and business leaders and produce high business value in strategic way. Advanced planning of demand and supply chain for the upcoming quarters and financial years as per business requirements. Grooming freshers for faster billing. Track associates with skill gaps and training plans. Maximize internal fulfilment via upskilling. Ensure quality of training and schedule prioritization by internal training team and external vendors. Publish periodical reports accurately to measure progress. Creating data for leadership review.Delivery Enablement Manager: 2018 - 2020Ownership in managing and resource planning. Supporting Sales, Pre-Sales team from delivery end and stakeholder management. Positive geo growth via NetAdd. Engage with PTM's, PDH, TH's to manage escalations. Seed resource planning and execution. Track through Sales, Presales interlock connect calls.Technical Lead: Business Objects: 2013 - 2017 Lead project, to understand all requirements and ensuring the deliverables meet the timeline and getting clarifications from BA on the requirement. Creation of publication handover document for publications for 5000+ offline reports. Lead the cross functional team to ensure delivery and effectively coordinate between onsite and offshore. Managed project execution modules bringing in technical, functional, process expertise. Creation of technical specifications for business. Coordinate with Prod Support team for release: Open/update JIRA, get QA and business signoff's, check components into SVN, update release, roll back, test plan, distribution and scheduling details, stopping, pausing of report, participate in LCM packaging, sync process b/w Prod and QA, complete testing post release.

Bengaluru Area, India

Created case study for DataXplod and Data Generation Tool. Both these tools are used to generate data similar to client data, when client production data is unavailable. Created knowledge transfer documentation of overall architecture. Vendor management: Raised several GPS request for procurement of server, hardware support and software licenses. Raised several CR' and tickets for installations. Was a part of all discussions including server zoning, partitioning, licensing and backup strategy.

Cary, North Carolina

Created end user training and migration manuals of BO XIR2. Involved in creating a security plan for all the users, user groups. Different groups had different privileges and permissions as set up in CMC. Involved in migration of BO 6.5 to BO XI R2. Migrated 1400+ users, 67 Universes, 3600+ report objects (Web Intelligence, Full Client) personal categories, inbox documents, universe overloads, agnostic documents and universe connections.

St. Louis, Missouri

Worked closely with DBA to load flat files into the data warehouse and created customized reports in Oracle as per user requirement. Load historic sales data for Appliance Motors division into the Data Warehouse. Documentation of various load processes. Fully implement report security structure and make the list of reports available to users. Maintaining and supporting the existing intranet site and layout.

St. Louis, Missouri

Maintain and update career services portal using Dreamweaver MX. Create extensive databases using Access to record and organize information for all events. Confer with team to ensure clarity on all projects and provide customer service to patron as necessary.

Master Of Science (Ms), Information Management

Activities and Societies: Was actively involved with the International Students Association and assisted the committee and the new.

Aas; Information Systems - Programmer/Analyst

Mumbai