Director Of Client Services
Current- Managed the restructuring of client intake into a four-person department, including the incorporation of front desk receptionist duties.
- Developed intake tracking system for the project:HOMES volunteer department, which provides wheelchair ramps, grab bars, railings, and other basic carpentry repairs to about 400 clients a year.
- Improved collaboration between Affordable Housing Department and Energy Conservation Department intake teams, including a redesign of client focused informational materials.
- All duties included in the Client Services Supervisor position below.