Client Services Specialist
Richmond, Virginia Area
• Interpreted written HUD policies, procedures, and regulations in order to achieve a positive track record of determining client’s eligibility for HOME Investment Partnerships Program and Neighborhood Stabilization Programs.• Collected and analyzed sensitive client data, identified potential issues, and performed necessary research to qualify individuals applying for community development funds.• Built constructive relationships and facilitated communication between project:HOMES and other nonprofit and governmental organizations, including the Cameron Foundation, Maggie Walker Community Land Trust, Habitat for Humanity, Rebuilding Together Richmond, and the local-level officials in the community development offices of Richmond city, Henrico county, Chesterfield county, and the cities of Petersburg, Hopewell, and Colonial Heights.• Maintained databases and proposed possible solutions to track and qualify clients more efficiently.• Developed and performed community outreach initiatives for community development, affordable housing, and lead remediation programs to organizations and the community at events and meetings.• Graduate: Emerging Nonprofit Leaders Program (The Community Foundation), 2017.