Rishu Dabgotra Email & Phone Number

I am dedicated to helping students around the world connect with different American universities. Our outbound and email initiatives are meant to assist students in advancing their applications and reaching their goal of studying in the United States.We are dedicated to providing personalized support to ensure our students' success. Our team understands the challenges students encounter when applying to international universities.

Representing US universities at overseas trade shows and establishing strong connections with Indian students to expand our organic market reach. With a keen focus on building relationships and fostering collaboration, I oversee a dedicated team that handles phone and email inquiries from students with professionalism and efficiency. My strategic vision and hands-on approach have consistently driven success in increasing student engagement and expanding the reach of our educational institutions.

Introduce new team members to the project and process. Regularly conduct performance reviews and feedback sessions to ensure all team members meet their objectives and contribute effectively to the project. This includes evaluating communication skills through calling and chat interactions, as effective communication is crucial for successful teamwork.

Punjab, India

Sole trainer for various processes like Meesho, Amazon B2B, Shopee India, TATA SKY and Airtel DTH sales process, Amazon India CSE training, and Fintech projects training as well.Trained bulk batches in one go due to urgency from the client end.Achieved 100% throughputs in consecutive 4 batches.Conducting Training & Refresher Sessions in order to identify the gaps.

Punjab, India

Working as a Quality Evaluator in Sharechat & Fintech projects and was responsible for Client reportings, and TNI's regular dip checks.> Conduct regular audits.> Maintain working knowledge of quality standards.> Develop and perform quality test processes.> Make recommendations for repairing defects.

Amritsar, Punjab, India

Working as an Operation associate and was responsible for filtration of content available on share chat like:-> Understanding client policies.> Reviewing user reports.> Conducting brand-building activities.> Identifying areas of improvement.> Communicating with teams.> Screening online content.> Analytical skills.> Screening knowledge.

India

Conducting cold calls to the Australian market, specifically Queensland region. ROLE;Generating leads Lead verificationSetting up Appointments for the managers in Australia. Ensuring the prospect show up for the appointment.

Amritsar, Punjab, India

I was involved in the onboarding of the brick and mortar business owners. Verifying documents.Registration.Product Listing.Managing the customer's accountProviding updates of plans introduced by Amazon India.

Punjab, India

As a Customer Support Executive, I was involved in support and assistance in various projects like Club Factory, CA project, Wheels Eye, Bajaj Allianz, Cars 24, Political surveyor, and Fintech processes helped the Organisation in solving customer issues.

B.Sc Computer Science, Computer Science

Computer Diploma, Basic Computer Skills, A+