Rishu Dutta Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

Experienced Programmer Analyst | 2.6 years in Technical Support & Data solutions | Proficient in Python & JS | Customer-focused troubleshooter | Collaborative Team Player- Collaborated with cross-functional teams to analyze business requirements and implement effective coding solutions in IBM Cognos Tm1 / Python- Conducted thorough systems analysis to identify and rectify inefficiencies, optimizing software performance and enhancing overall system functionality.- Provided top-tier technical support by promptly addressing and resolving software and hardware issues, ensuring minimal downtime and maximum user satisfaction.- Played a pivotal role in troubleshooting and debugging complex code, utilizing strong problem-solving skills to identify root causes and implement permanent fixes.- Documented software configurations, issues, and solutions, maintaining comprehensive records for future reference and knowledge transfer within the team.- Assisted in project management tasks, including project planning, execution, and monitoring, ensuring adherence to timelines and project milestones.- Actively engaged in ongoing professional development, staying abreast of emerging technologies and industry best practices to enhance technical skills.- Demonstrated effective communication skills in translating technical information to non-technical stakeholders, fostering a collaborative and solution-oriented work environment.

Maharashtra, India