Rishu Goyal Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

Delivered strategic insights and data-driven solutions for 30+ global retailers, specialising in fulfilment, store operations, consumer behaviour, promotions, and digital performance analysis, amongst others.

New Delhi, Delhi, India

Led teams to drive high-impact results for global retailers in supply chain, store operations, consumer behaviour, and digital performance, while fostering strong team culture 1. Customer Acquisition Strategy - Led a team of 3 to drive market penetration for an American Retailer, identifying a substantial revenue uplift potential through conversion and AOV optimisation informed by internal benchmarking and competitor insights2. Supply Chain Optimisation - Led a team of 4 to optimise inventory and delivery for US grocery company. Prevented spoilage, identified strategic capex needs, and enabled major working capital savings through data-driven inventory segmentation3. Store Operation Excellence (Cost Optimisation & Growth) - Led team of 2 to optimise costs and drive growth for footwear and convenience store clients. Identified significant savings and revenue uplift opportunities by analysing internal client data 4. Price Optimisation & Loyalty Strategy - Optimised pricing and promotions for a Mexican electronics distributor, increasing efficiency by 10% and driving substantive sales uplift through LFL SKU analysis and streamlined analysis for a 30% TAT reductionFirm Building Initiatives 1. Inventory analysis: Revamped tool with director aimed at optimizing sourcing via inventory analysis2. Benchmark data: Created database with manager via proprietary & external channels3. Store NPS: Built a tool for better CX via cost & NPS analysis to enhance customer visits & AOV4. Process Automation: Improved TAT by 2 hours daily & reduced error rate by 45% by creating a model for data-benchmark requests5. Fun-czar & Ombudsperson: Achieved 85+% team NPS consistently; Organized 30+ fun sessions, off-site & sports event

Gurugram, Haryana, India

Collaborated in cross-functional teams to deliver insights and solutions for global retailers, specialising in consumer behaviour, digital performance, and strategic problem-solving (flex cases) - 1. GTM Strategy (Market Sizing) - Identified 3 high-potential expansion markets for European coffee company, accelerating market sizing by 30% through streamlined data analysis2. Consumer Survey analysis - Devised a 3-year growth strategy for a European pet food company by decoding consumer preferences via conjoint analysis. Built a custom decision-making tool for client use3. ESG Strategy - Designed an actionable roadmap for UK grocery company to achieve ambitious sustainability goals, streamlining analysis for a 20% efficiency gain4. Asset Monetisation: Developed a data-driven pricing strategy for 8K+ vacant properties, supporting a GCC government initiative.5. Growth Strategy - Identified 4 new market opportunities for an Indian conglomerate by pinpointing gaps and analysing trends.6. Outside-in analysis - Researched global best practices to inform a GCC government's roadmap for achieving world-class education and healthcare standards

Delhi, India

Guided a 25+ member team in delivering high-impact consulting services to 4 startups, significantly expanding their market reach, improving their profits and increasing focus on Key Results Areas (identified by competitor benchmarking)

Delhi

1. Led a team of 12 members to advise two startups (entertainment & healthcare) on customer engagement strategies. Conducted surveys and focus groups to identify pain points and develop solutions for increased customer loyalty2. Spearheaded the launch of the society's inaugural Annual Event, leading a 25+ member team and driving significant student participation

Hansraj College

Contributed to the success of multiple consulting projects. Supported logistics, actively brainstormed solutions, and conducted client site visits to gather crucial data/information

Delhi, India

1. Led a team of 11 to significantly boost company reach, devising a successful outreach strategy2. Substantially increased coverage of hostels (PGs) and medical stores, driving new customer acquisition channels3. Strengthened social media presence, leading to substantial follower growth and engagement

Hansraj College, Delhi

1. Founding member | Incubation Centre (MHCIIE) - Currently aiding ~5 start-ups ventures with mentorship and networking. Finalised legalities & initiated talks with 10+ mentors (Apar India, TiE, Innolabz ventures) for networking, workshops & potential funding2. Successfully led a team of 34+ members to execute 2 major annual events and 10+ speaker sessions, significantly increasing footfall and engagement

Hansraj College, Delhi

1. Ideated and executed events, secured sponsorships and managed logistics. Represented society in the E-Summit organised by I.I.T. Roorkee, Uttarakhand.2. Increased footfall and boosted social media engagement through targeted promotional campaigns;

Delhi, India

1. Received Letter of Recommendation for leading 9 member team to enhance NPS (UX)2. Reduced bounce-rates by recommending actionable UI changes based on competitor analysis and focus group surveys

Chandigarh

1. Worked with the Government of Punjab on Public Private Partnership (PPP) Projects2. Formulated employment strategy by identifying worldwide best practices3. Devised crop management plan by determining cost-effective crops via agricultural data analysis

Hansraj College, Delhi

1. Project Vriddhi (National Winner) - Collaborated with my team to increase income for 200+ farmers through FPO development, market linkages, and skills training (partnership with govt.)2. Project Ahsaas - Empowered 3 visually impaired individuals through skills training, enabling them to teach computer skills to 150+ students in marginalised communities, resulting in income increase for our trainers

Hansraj College, Delhi

1. Conceptualised & formulated "Bidwiser" marketing simulation event; Increased participation via online and offline marketing initiatives2. Secured sponsorships and collaborated on operations to deliver successful events

Hansraj College, Delhi

1. Project Jugnu: Uplifted 10+ rural women (100% income increase) by training them to produce recyclable scented candles in 8 aromas.2. Organized 3 drives for distribution of 2K+ food packets among ~500 underprivileged people

Delhi

Generated ~20% profit from Rs.100K portfolio in NSE shares through technical and fundamental analysis of 50+ companies

Post Graduate Programme In Management (Mba), Strategy And Leadership; Marketing, 3.68/4

Activities and societies: 1) Events Coordinator, Business Analytics Club - Led a 7-member team to achieve 150% YoY growth for the annual.

B.A.(Hons.), Economics, 8.95/10

Research Project ‘Financial Literacy’ - Collaborated with Professor to assess personal finance products awareness among 537 respondents.

12Th Cbse Board, Commerce, 96.6% (School Runner-Up - 2/300+ Students)

10Th Icse Board, Commercial Studies, 93% (School Runner-Up - 2/230+ Students)

Activities and Societies: Sports Vice-Captain (1/180) - Organized 1000+ student sports event; Led school to Table Tennis & Volleyball.