A multifaceted professional with a profound experience of 13+ years in consistently delivering projects through strategic planning, Project management of end-to-end operations, performing Technology control and evaluation, and Digital transformation, achieving sustainable business growth.★ Key role in implementing business strategies and exceeded for overall performance, service delivery, and operational soundness.★ A hands-on trailblazer who thrives on complexity and has scaled business under odds.➤ WHERE CAN I ADD VALUE• Enterprising Leader in overseeing the overall project management tasks which include - planning, analyzing, developing, controlling, and delivering IT Solutions thereby achieving the planned periodic schedules• Resilient with demonstrated success in implementing policies, programs as necessary and monitoring the performance of the team members.• Astounding capabilities in Digital transformation, identifying appropriate business opportunities, developing the milestones, & successfully delivering the project with 100% process compliance.• Tenacious in troubleshooting & problem-solving skill, influencing communicator coupled with professional competencies in mobilizing & managing resources.➤ KEY ACHIEVEMENTS• Proven Excellence in revamping the entire online ordering channels B2C, Website, Mobile site & KFC App.• Augmented UX/UI with the conversion rate of 35% and boosted sales by 50% as well as rating improvement from 2.5 to 3.6• Outstanding savings in the cost by up-gradation of in-house loan management system B2B, cashless disbursement & cashless collection (like BBPS, Cash Drop, UPI, QR code, Net banking).• Significant contribution to the remarkable achievement of Voice-Based ordering: KFC Alexa skills becoming the first QSR in India • Outshined getting “The Star Performer Award” for 4 consecutive years 2016, 2017, 2018, 2019 at Yum Brands and Satin Creditcare Network Ltd respectively. ✎ About MeI am a versatile professional who can strategize, improvise, and enhance effectiveness in all Operations Management domains. 📧 Do reach me out at: rishu.mehtahanda@gmail.com
Listed skills include Leadership, Team Building, E Commerce, Digital Strategy, and 18 others.