Riska P. Email & Phone Number

Greater Jakarta Area, Indonesia

Greater Jakarta Area, Indonesia

a. CRM and Customer engagement & retention• CRM management• Support customer visits where necessary (for sample discussion)• Enhance customer relationships with the aim of retaining key customers• Ensure good customer experience and cont. improvement of service level (no customer writing complaints) b. Effective and efficient sample monitoring and reporting• Effective and efficient monitoring of sample arrivals• Ensure the compliance of report testing in order to meet code of conduct.• Monitor and coordinate sample delivery process between clients, TUV SUD Indonesia and partner lab to ensure strict turnaround time.• Ensure the quality / layout of TUV SUD test/inspection reports c. Timely and complete reporting; management reporting• Support sales teams for weekly reporting d. Understand our Customers' needs• Responding customers inquiry or quotation within 24 hours• Achieve at least 90% customer retention

Greater Jakarta Area, Indonesia

- Maintain and keep a good relationship with vendors- Ensure all the promo program applicable with the current margin and EAN - Create New EAN for new vendor or any revition of margin - Distribute all the current promo to each departement- Follow up the event bazaar to all vendors- Sent the sales reports every month to all vendors- Ensure there is no difference betwen sales report and vendors's bill- Responsible for petty cash- Familiar with vlookup and hlookup function in excel

Greater Jakarta Area, Indonesia

1. Support customer engagement activities (clinics/tea sessions/corporate visits, etc)2. Response/resolve rejection audit reports within 5 days3. Submit Monthly Report by month end4. Ensure the generation of Sales Confirmation Order (SCO) to Finance within 3 working days for all completed jobs for the month5. Submission of subcontractor form and IC rate prior to audit Ensure not more than 2 Credit Notes issued due to administrative errors per month6. Create Sales Order on SAP for issue the invoices

Banten Province, Indonesia

1.Make a new version of document which is related to Quality Management System2.Distribute the document to right person or Sub Departement or Departemen3.Take corrective action or revition to the document which has approved from authority to that document.4.Incharge to monitoring the document that has been update, list of document from external institution, list of relative recording and also other things which has related to the system of Quality Procedure5.Prevent use of expired documents are not intentional and apply suitable identificationdocument, if stored for a particular purpose6.Filling document, correspondence, manage and prepare meeting

Bachelor'S Degree, Marketing Communication & Advertising

Diploma, Business Administration & Secretay