Maintain the Long stay guest and FIT guest demands and needs and to obtain the guests satisfactions. Update the benefit of long stay guest and handling the special arrangement from the guest. Handle ferry booking and flight for the airplane. Handle for birthday or anniversary celebration.

To operate the front desk, assist guests with registration and checkout, and handle requests for rooms received by phone or customers at desk. To provide information to guests concerning rates, availability of rooms, description of facilities and services, and information about area attractions and sight-seeing opportunities.