Alexander Risley Email & Phone Number

Cherry Hill, Nj

-Inventory Manager Assistant-Flashed and imaged Thin Clients and PCs-Configured Printers-Configured WoWs (Workstation on Wheels)-Deployed machines used in the EPIC network-Inventoried sites including the three hospitals and ambulatory (satellite) -Managed & supervised the imaging & flashing of PCs and Thin Clients since moving to a different role

Mount Laurel, Nj

•Mediate Threats such as Viruses, Spam, & Malware•Tracking all events in Remedy•Troubleshoot issues with Client Accounts•Aid in Securing the Customer’s Accounts

Moorestown, Nj

•On-site and remote troubleshooting•Customer defined setups•Use of the ConnectWise Ticketing System•Troubleshooting Workstations and Servers•Prepare Quotes and Orders for customers•Ample exposure & use of the Keseya Program

Pennsauken, New Jersey

•Network Monitoring•Remote Troubleshooting•Use of the Metrix Ticketing System•Technician Training•Supervised & Managing Technicians•Providing timely updates to the customer•Dispatching Field Technicians •Managing Customer Emails

Marlton, Nj

I'm a Network Administrator, among other things. I handle and in charge of all technology at the campus, along with dealing with vendors and building mgmt. I am also the Safety & Security Coordinator at my campus. It is my responsibility to make sure the students and staff is safe and to document all incidents and injuries that may happen.Job Duties included:•Maintenance of all forms of Technology on campus ($225,000 worth of equipment)•Supervise and Lead the Federal Work Study program•Network Monitoring•Inventory of Assets•Facility Maintenance•Document & File incident reports•Image Creation & Deployment•Active Member on the Event Committee•Manage the VoIP Network •Peer Consoling & Tutoring

West Berlin, Nj

I held many jobs at DCCTV. I was acting shipping Manager, Accounts Receivable, Warehouse Organizer, and Low Tier Tech support for the configuration of the DVR for customer's CCTV system.Job Duties included:•Over the Phone Tech support to customers•Accounts Receivable•Shipping Manager•Remote Desktop Assistance•Port Forwarding•Product Assembly

As a closer I am involved in general maintenance and upkeep of the store, along with closing cleanup and training new employees. I also am involved in providing the product for the customers.

I was one of three personal assistants of a blind client. I ran errands such as to procure groceries or do laundry, along with cooking his daily meals, and maintaining his home by vacuuming, dishes, and anything else needed to be done

Packaged orders and had them ready for shipment