Risna M A Email and Phone Number

Proficient in managing patient flow and coordinating appointments to ensure efficient clinic operations.Extensive experience in preparing examination rooms and ensuring medical supplies are available and organized.Skilled in maintaining and updating patient records in Electronic Medical Records (EMR) systems such as TELUS Med Access and Accuro.Proven ability to liaise with healthcare facilities and coordinate patient referrals and diagnostic tests.Strong understanding of medical terminology and experience with reviewing patient medications for accuracy.Expertise in handling high-volume calls, emails, and inquiries while maintaining patient confidentiality.Adept at performing clerical tasks such as scanning, filing, and managing patient records with precision.Experience in supporting a multidisciplinary team including physicians, nurses, and specialists to deliver comprehensive patient care.

Welcomed residents and visitors, fostering a warm and professional environment.Managed front desk operations, including handling resident inquiries and directing calls.Coordinated staffing by arranging coverage for LPN/Health Care Aides during call-ins.Prepared and distributed daily shift reports, ensuring seamless communication between shifts.Assisted in maintaining accurate resident records, including check-in/out logs.Processed mail and distributed incoming correspondence, ensuring timely communication.

Served meals and snacks to residents in accordance with dietary guidelines and preferences.Ensured safe food handling practices, adhering to food safety regulations and allergy restrictions.Conducted routine inventory checks and replenished supplies to maintain meal service efficiency.Performed temperature checks on food storage units and kitchen appliances to ensure safety compliance.Assisted residents with dietary concerns and ensured their comfort during mealtimes.Working in Five different floors with different requirements eg : RVH Wing, Georgian Way, Kempenfelt Floor with dementia residents, Baldwin Lane, Main Dining Room

I worked in the role of TMF Document Specialist.Managed clinical trial project planning and ensured smooth execution of study documentation.Handled safety reporting by processing individual case safety reports (ICSRs) in compliance with regulatory standards.Processed and analyzed clinical trial data, providing support for medical information and case processing.Ensured compliance, auditing, and quality control (QC) of clinical trial documents, maintaining high standards of accuracy.Collaborated with cross-functional teams to support the clinical development process, ensuring data integrity and regulatory adherence.