Larissa Chase Email & Phone Number

Creates persuasive, conversion-focused marketing communications using established direct response selling techniquesProposes visual and copy edits for existing landing pages to optimize performanceDevelops and implements creative solutions, concepts and copy for product marketing campaigns across all funnels to help reach quarterly acquisition targetsImplements, edits, and optimizes new and existing landing pages within Dragon, CMS, and Shopify platformsBrainstorms and executes split tests and A/B tests for landing pages to optimize for conversions, revenue, and subscriptionsWrites copy and proposes visuals for Amazon Premium A+ Content and Storefront Content, and provides feedback on their designsWrites Amazon product listing bullets and descriptions, balancing keyword incorporation for SEO needs with providing customers with relevant and useful information about productsCollaborates with the brand department and production teams for the creation of new visual assets (photo/video)Checks LP and ad performance reports weekly to quickly shift creative strategies to optimize performance as needed Prioritizes multiple projects and deliver highly effective creative work on time while keeping deliverable reports up to date

Assisted customers for five brands via phone, email, and web chatHandled phone orders, leveraging sales expertise to encourage customers to subscribe and purchase additional productsDocumented returns received by warehouse and issued refunds according to return policiesDocumented returns received by warehouse and issued refunds according to return policies

Valencia, California

Ensured high-quality distribution of customer repair bids, editing and proofreading in a timely mannerCoordinated repair and maintenance scheduling and technician dispatchOversaw website management, ensuring proper representation of the company with up-to-date and accurate informationDeveloped online customer satisfaction surveys, resulting in increased customer happiness levels and retentionSuccessfully lead campaign to win 2019 Best Heating/AC Company in SCV Elite MagazineInitiated and executed the transition to paperless maintenance appointment scheduling reminders, saving roughly $1000 in postage and 100 labor-hours annually

Assisted Founder and President with development and implementation of new marketing initiatives with a focus in B2B content marketing and strategyManaged company blog. Lead re-launch of social media accounts. Provided frequent status updates on deliverables while working remotelyCopywrote timely, relevant, and informative posts to engage potential and existing clientsSearch Engine Optimization (SEO) - Strategically selected and integrated keywords to improve blog and website trafficCopyedited “The Amazon Secret Sauce” online learning course to improve student understanding, retention, and engagementWorked closely with Founder and President on branding and positioning strategyCompiled and summarized research on tools for business growthCompeted design work in Photoshop on an as-needed basis

Isla Vista, California

Managed and directed teams of up to fifteen employeesEnsured restaurant operations ran smoothlyResponsible for balancing sales and labor costs as well as following proper cash handling proceduresFinal decision maker and problem solver for any issues arising during shiftsHoned communication and conflict-resolution skills

Isla Vista, California

Prepared and cooked pizza and various other food itemsRan food to customers in the restaurant and maintained restaurant cleanlinessUsed Point of Sale software to take customer orders over the phone and in personAssisted with alcohol sales, including thoroughly checking identificationDeveloped customer service and multitasking skills

Valencia, California

Slide Attendant:Ensured all park guests complied with slide and ride safety regulations, including dispatching at the proper time intervals and maintaining the correct ride positionCoordinated with lifeguards to keep slides, rides, and pools free of safety hazardsAdmissions:Greeted park guests in a friendly, polite manner and assisted with park admission and exitCreated new season passesRequired to know and apply knowledge about park and season pass promotions and dealsAnswered guest questions about the park