Risto Kivisilta Email and Phone Number
Helsinki, FI
Risto Kivisilta's Location
Helsinki Metropolitan Area, Finland, Finland
Risto Kivisilta's Contact Details
Risto Kivisilta work email
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Risto Kivisilta personal email
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Risto Kivisilta phone numbers
About Risto Kivisilta
Working as the Head of ICT in a multi-national commercial real estate company. Responsible for everything related to ICT, including software, cloud, business intelligence, networks, end-points, architecture and integrations.Background in customer service development and IT management. I've built self-care and self-service solutions and portals and strategy for both consumer and corporate customers. I've been responsible for ERP-systems, digital channels, including portals, content management, web shops and self-services and infrastructure servicesCurrently i'm focusing on building my leadership skills further, doing cloud transformation and creating architecture work for future solutions.
Risto Kivisilta's Current Company Details
Technopolis – More Than Squares
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Chief Technology Officer
Helsinki, FI
- Website:
- technopolisglobal.com/lu
- Employees:
- 2
Risto Kivisilta Work Experience Details
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Chief Technology OfficerTechnopolis – More Than SquaresHelsinki, Fi
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Chief Technology OfficerTechnopolis – More Than Squares Jan 2023 - PresentOulu, FiWorking as the Chief Technology Officer with bits of CIO and CDO tasks alongside. As a part of Group Management Team i add my touch of Digital to processes, systems and strategy of the company.Managing a team of highly skilled experts in the field of application management, development and full responsibility of the end-user working environments and network in all countries.Lately i've been involved in the areas Cloud integration platforms, Cloud data platforms, AI and costs optimization. Not to forget keeping all the services running 24/7.I also hold the position of Privacy Coordinator and Information Security Officer of Technopolis.Key achievements:- Successful rollout ERP & Cloud Transformation- Significant cost reductions for ICT solutions with optimization, architecture and development model changes during past years- Year-on-Year increase in end-user satisfaction towards ICT services inside the Group- High employee satisfaction during the years -
Board MemberLahtisec Aug 2023 - PresentLahti, FiCo-founder, Board member and accountant of LahtiSec. Founded in 2023, a non-profit organization LahtiSec currently organizes regular meetups where security professionals, enthusiasts, and other like-minded people can meet and network in the Päijänne-Tavastia region. -
Chief Information OfficerTechnopolis Plc Nov 2017 - Jan 2023Running a team of experts in the field of ICT. Responsible of everything from mobile phones to network infrastructure and enterprise software to mobile applications and from IoT sensors to data & analytics platforms. Majority of my time has been spent working and delivering ERP renewal for all countries.Lately been busy with with modern mobile application development, IT architecture renewal programs, ERP renewal launch.Key achievements:- Program manager of launched ERP renewal - Launching a digital platform for new business area- Restructuring IT management model with internal and external resources
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Department ManagerTelia Company Jan 2016 - Nov 2017Solna, -, SeHead of Need to Order in IT department. My team is responsible for sales and channels applications such as portals, webshops, self-services and tools for sales personnel in Telia.My main goal is to make my team members and partners shine and achieve success.Key achievements: High employee satisfaction, significant increase in quality and performance of sales and online systems, constant delivery of small and large projects delivered, recruitment of several skilled persons to team. -
Group ManagerTelia Company May 2014 - Dec 2015Solna, -, SeWorking as a Group manager in Business IT, managing a team of highly talented experts in the field of web services, interactive voice response solutions, mobile applications, social media services and other solutions related to self service.My main goal is to make team members shine and develop them to be even greater. Key achievements: High employee satisfaction, rebuilt the acceptance testing model for channel and backend applications, delivery of numerous projects, design&coding of employee satisfaction mobile query application as a side project.
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Product Development ManagerTelia Company Jun 2012 - Apr 2014Solna, -, SeHelping business to meet IT to achieve better services for our B2C and B2B customers in multinational environment.Trying to look after business case, it's realization, user experience and a bit of the technical solution as well. In general, taking care of what's important to make success stories.Mainly i was involved in projects regarding mobile device management and mobile payments as well as running pre-study and concept / user experience work for other areas.
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Development ManagerFonecta Oy Nov 2011 - May 2012Helsinki, Uusimaa, FiBuilding next generation self-service solutions for business customers.Key responsibility was to create a self-service strategy for Fonecta's business customers and to implement it. I was also involved in online marketing activities and authentication&authoriztion solutions towards both consumer and business customers.Key achievements:- Creating self-service strategy for business customers- Creating and implementing new concepts of online sales and marketing website for corporate customers -
Ebusiness ManagerTeliasonera Finland Oyj Aug 2010 - Nov 2011Solna, -, SeSelf-service development into web and mobile devices. User-centric user experience development.During this time i had responsibility of consumer self-services in online, mobile and IVR channels for Sonera and Tele.fi. My key responsibility was to improve usage of self-services by creating and improving functionalities and user experience.Key achievements:- Increased the self-service rate of business critical functionalities with the help of analytics, testing and training both our customer and internal personnel- Creating Sonera's new self-service portal concept that was implemented later on.- Spreading the word of self-service, it's current figures and possibilities around the organization.
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Systems ManagerTeliasonera Finland Oyj Aug 2006 - Jul 2010Solna, -, SeSystem management and project management in Channel technology services. Portal and content management development in multinational environment.I had responsibility of the following websites over time: www.teliasonera.com, www.teliasoneraic.com, www.sonera.fi, www.tele.fi. Responsibilities included both maintenance and development of the websites, their functionalities and platforms including architecture. I was also responsible of the content management systems, search solutions and authentication&authorization solutions.Key achievements:- www.sonera.fi renewal project management including change of content management system- Numerous other projects that were implemented on time and on budget- Being able to create a bond between technical and business persons in the online environment
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Development SpecialistTeliasonera Finland Oyj May 2004 - Jul 2006Solna, -, SeApplication development in Intranet environment.Project management in outsourcing projects.Key achievements:- I designed, programmed and maintained a business critical customer service system that was used in the company for several years.- Participated in numerous projects where we increased the efficiency of customer service by creating tools and processes around these tools.
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WebmasterTeliasonera Finland Oyj Nov 2002 - May 2004Solna, -, SeIntranet web development.
Risto Kivisilta Skills
Mobile Devices
It Management
Telecommunications
Scrum
Mobile Communications
Strategy
User Experience
Project Management
Itil
Web Project Management
Outsourcing
Business Case
Product Management
Web Content Management
Web Development
It Service Management
It Outsourcing
User Centered Design
Mobile Technology
Software Project Management
Web Design
Online Marketing
Mobile Applications
Website Development
Enterprise Architecture
Enterprise Search
Six Sigma
User Acceptance Testing
Agile Project Management
Analytics
Self Service
Self Service
Self Driven
It Strategy
International Project Management
Offshoring
Sourcing
Cios
Business Case Preparation
Digital Transformation
Risto Kivisilta Education Details
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Lapland University Of Applied SciencesInternational Business -
Kemi-Tornio University Of Applied SciencesBusiness Information Technology
Frequently Asked Questions about Risto Kivisilta
What company does Risto Kivisilta work for?
Risto Kivisilta works for Technopolis – More Than Squares
What is Risto Kivisilta's role at the current company?
Risto Kivisilta's current role is Chief Technology Officer.
What is Risto Kivisilta's email address?
Risto Kivisilta's email address is ri****@****era.com
What is Risto Kivisilta's direct phone number?
Risto Kivisilta's direct phone number is (495) 788*****
What schools did Risto Kivisilta attend?
Risto Kivisilta attended Lapland University Of Applied Sciences, Kemi-Tornio University Of Applied Sciences.
What skills is Risto Kivisilta known for?
Risto Kivisilta has skills like Mobile Devices, It Management, Telecommunications, Scrum, Mobile Communications, Strategy, User Experience, Project Management, Itil, Web Project Management, Outsourcing, Business Case.
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