Delivery Manager
CurrentKey Responsibilities:>Serves as liaison between client and implementation team in order to take the online store live within stipulated time frames.>Service the client’s account after fulfilling the necessary formalities.>Key focus will be understanding the ecommerce objectives of retailers/clients, analyzing the vital aspects such as merchandising strategy (categories, attributes, variants), product data, user experience and aggregating all other business information… Show more Key Responsibilities:>Serves as liaison between client and implementation team in order to take the online store live within stipulated time frames.>Service the client’s account after fulfilling the necessary formalities.>Key focus will be understanding the ecommerce objectives of retailers/clients, analyzing the vital aspects such as merchandising strategy (categories, attributes, variants), product data, user experience and aggregating all other business information to configure the client’s online store.>Ensures that all information and documents are collected, collated and easy to comprehend to meet the pre-requisites from service Team.>Coordinate with ecosystem partners to activate the allied services of account post go-live.Participate in functional testing of online store while reconciling with the objectives set forth.>Effectively communicate the schedules and timelines of services in coordination with Key Account Managers.>Ensures client satisfaction with the delivery by proactively involving in reaching the targeted Client ROI. Show less
