Rita Adams is a Social Media Community Strategist. Colleagues describe them as "I had the privilege of working with Rita during her time at Swyft Filings, and I'm thrilled to endorse her without hesitation. Rita possesses an exceptional talent for understanding our customers on a deep level – across their needs, their frustrations, and their goals. This insight, combined with her transparency and passion, sets her apart as a true professional in our field. Rita's dedication to making our product the best it can be is inspiring. She's not just a social… Show more" and "Rita is an exceptional social media manager with an incredibly caring heart. During her time at Swyft Filings, Rita managed all communications across multiple social platforms and handled brand transitions seamlessly. With a strong background in social media, she has an expert understanding of digital communications, social practices, and customer relations. I am certain Rita will help bring any company’s mission to life, and I am thankful I had the chance to work alongside her."
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Social Media Community StrategistSwyft Filings Aug 2021 - Sep 2023Houston, Texas, United States- Respond & manage timely inquiries regarding services coming through social media.- Engage with customers to enhance the brand’s social media presence.- Coordinate and lead monthly social media brainstorming meetings with the marketing team.- Generate a monthly social media calendar to organize and categorize posts. - Create all social media posts, from visuals to captions. Post content to platforms with Hootsuite. - Provide monthly analytics from social platforms to the greater marketing team.- Analyze competitors via organic social media audits. -
Customer Support SpecialistSwyft Filings Feb 2020 - Jul 2021- Assist clients in the process of ordering new business filings with the state.- Support clients with current accounts, telephonically and via email, ensuring client satisfaction.- Respond to inquiries regarding filing packages, orders, logins, and billing.- Initiate conversations with escalated clients while providing supervisory assistance. -
Customer Account RepresentativeInnovations In Nutrition And Wellness Apr 2019 - Jan 2020Quitman, Texas, United States- Oversaw client accounts and fostered relations with six major international customers.- Managed orders and monitored production performance at a Dallas top 100 No. 6 company.- Responsible for product management status reports and statistics daily and weekly.- Planned and communicated all steps from procurement, ordering, production, and shipment. -
Catering ManagerMcalister'S Deli Sep 2016 - Aug 2018Houston, Texas, United States- Lead coordinator for catering events and deliveries, organizing 10-15 events per week.- Planned calendars and responded to customer service requests via phone, email and in person.- Prepared weekly financial order reports to update general manager for catering sales.
Rita Adams Education Details
Frequently Asked Questions about Rita Adams
What is Rita Adams's role at the current company?
Rita Adams's current role is Social Media Community Strategist.
What schools did Rita Adams attend?
Rita Adams attended Tecnológico De Monterrey, Universidad Del Noreste.
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