• Recruited to establish strategic IT leadership for Global Medical Aesthetics Division generating significant commercial revenue.• Provided critical decision making and execution results in multi-year integration of Allergan, the largest pharmaceutical acquisition in history.• Enabled commercial growth by focusing on market expansion, digital customer engagement, data management, IoT connected device, and physician education.• Increased revenue and improved customer experience through directives focused on e-commerce capabilities, including enhanced features, new channels, and nudge campaigns. E-commerce volumes increased more than 70% in three years.• Designed and launched a best-in-class, global learning management system, enhancing physician education and improving patient outcomes.• Championed the employee experience strategic imperative by designing and launching a company-wide AI-enabled virtual digital assistant for 65,000 employees.• Created foundation of sustainable team and technology portfolio through strengthening vendor relationships, driving accountability, standardizing portfolio, and implementing Dev-Sec-Ops and Agile ways of working.

• Provided hands-on leadership to recover and complete an ERP implementation for a service-based technology company.• Managed risks by establishing formal change management initiatives and acquisition playbook.

• Responsible for global internal and external-facing technology for three distinct divisions. Oversaw annual operating and capital budgets• Established and implemented IT strategy that incubated medical device ventures, increasing speed and agility in bringing new innovations to market. • Partnered with the Heads of Marketing and R&D to lead cross-functional Digital Health team chartered to identify strategic transformational digital opportunities.­ Led delivery of commercial digital product development, resulting in clinical pilot of digital methods for preventing readmission of cardiac patients.• Won Executive Board approval to implement an ROI-based global CRM program, improving leads and opportunity management, campaign results tracking, and contract compliance.• Reduced IT operating costs over four years by portfolio rationalization, vendor management, and labor arbitrage.• Provided technology solutions and hired local team to support launch of greenfield manufacturing plant in Costa Rica. • Provided strategic leadership in implementing new business capabilities, including digital marketing automation, ERP platforms, complaint handling, manufacturing, and labeling solutions.• Served as divisional IT leader to manage the integration of St. Jude Medical acquisition.• Influenced positive culture and community involvement by providing executive sponsorship for Women Leaders in Action, Asian Leadership & Cultural Network, and the Southern CA Employee Giving Campaign.

• Held global responsibility for IT solution strategy, ERP, business intelligence, and operations. • Championed successful global ERP upgrade ($9MM program budget). • Expanded analytics capabilities to enable rapid implementation of top- and bottom-line improvements. • Provided IT solutioning for Class A implementations in three manufacturing sites and three-year global manufacturing and supply chain strategy to reduce product costs.• Demonstrated business strategic influence through Abbott’s select invitation-only Operational Leadership Program.

Provided global corporate leadership for enterprise-level IT solutions. Led 100-person global team. Delivered world-class solutions and services in document management, CAPA, complaint handling, lab solutions, and learning management systems.

Partnered in development and implementation of new global IT strategy, including strategic demand management practices, centralization of IT enterprise functions, and preferred partner sourcing. Implemented Divisional Complaint Handling Solution (Siebel).

IT Director, 2005-2006 Served as core team member of seven cross-functional directors strategizing and leading divisional 483 response. Managed program leadership for all IT aspects of Guidant courtship by Johnson & Johnson, and acquisition by Boston Scientific & Abbott ($26BN).Functional and IT Management Roles, 1997-2004. Achieved rapid advancement through variety of functional and IT management positions, including Strategy, Process & Compliance, Enterprise Quality Solutions, Product Lifecycle Management (PLM), SAP SD, and Infrastructure Services.

Served as sales and distribution functional implementation lead for ERP Initiative, with responsibility across five divisions. Functioned as divisional director of Inside Sales, Customer Service, Marketing, and Pricing. Designed and implemented incentive programs to promote co-selling opportunities. Implemented targeted improvements in consumer marketing and commodity-based pricing models.