Rita Bedford Email and Phone Number

Lead and direct all aspects of Property operations to ensure adherence to OH standards, exemplary service, and the highest degree of resident satisfaction while upholding OH values and working within budgetary guidelines. Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends. Source and build relationships with prospective clients to expand business opportunities. Managed all SalesForce dashboards converting data in a timely manner to Propertware. Liaison for attorney and in house legal team during full eviction process. Approved Move-out scopes within GA required 3 day deadline. Managing a successful portfolio of over 1400+ homes from rehabs and turns.

Assisted in overseeing and coordinating various aspects Turn and Rebab projects. Highly involved in vendor management and procurement. Review scopes to assign to proper vendors as well as onboarding. This includes planning, organizing, and managing project timelines, resources, and deliverables. Primarily responsible for facilitating communication between team members, stakeholders, and clients. Diligently monitored project progress, identifying potential issues or risks, and implementing appropriate solutions. Prepared overview of budget management, documentation, and ensure that projects are execute successfully.

Ensure utilities are set up and ready for rehabs, turns, and new tenant move-ins through various modes of communication (phone, email, text, etc)· Monitor acquisitions of new properties and turns to ensure no violations are attached to the home· Draft, edit and prepare correspondence, reports, and other material for vendors, management, and residents· Mitigate resident complaints and erroneous charges by coordinating, scheduling, and tracking utility and maintenance discrepancies· Collaborate with members of the Property Management and Make Ready teams to provide the best resolutions for utility challenges· Act as a liaison between third-party utility management vendor and Construction/Acquisitions/PM team· Maintain working relationships with third-party utility management vendors, residents, and staff· Audit and review tenant ledgers to maintain appropriate chargebacks· Notify residents of necessary compliance issues

Professionally managed an 800+ unit property. Trained and onboarded new team members. Reduced monthly delinquency from 33% to less than 4%. Improved both vendor and tenant relations. Coordinated all projects with the Diligence Team and lease ups.