Telesales Specialist
CurrentUpsell Add- On productsHandle Promotional SalesHandle customer follow up callsEducate current and potential customers with product and service informationMaintain accurate customer records.Make calls as assigned by Telesales Manager. Correctly update the Call Log for every customer/ dealer/agent interaction.Identify and escalate priority issues to appropriate quarters and follow to ensure resolution.Minimize customer dissatisfaction.Achieving customer satisfaction levels Participate in individual and team training and meetings to ensure knowledge is up-to-date.Any other duties assigned by Telesales Manager