Rita E. Gay Email & Phone Number

Buffalo, New York, United States

* Use call data collected during COVID-19 to determine areas of need in the community to target for outreach.* Present 211 WNY’s response and treatment efforts during COVID-19 to communities and service providers. * Enable organizations to develop robust organizational and service profiles* Create digital resources related to promoting 211 WNY* Create content for social media platforms: Brochure for Fillmore Forward and Square Community Garden.

Buffalo, New York, United States

* A community-based nonprofit organization created to revitalize the business districts of Martin Luther King and Broadway-Fillmore. * Partnered with local businesses, residents, and community organizations to produce safe and more attractive, thriving businesses and public spaces. * Provide new jobs and act as a catalyst for further commercial and mixed-use development. * Responsible for planning and launching activities to promote redevelopment of the Martin Luther King and Broadway Fillmore communities. * Recruited and built new memberships, established relationships with national partners, and aligned efforts with community-based organizations.* Prominent Project Examples: Storefront Makeover Program, African American Heritage Banner Project, and the Square Community and Farmer’s Market project.

Buffalo, New York, United States

* Collaborated with the local Health Department to contact people diagnosed with COVID-19, identified confirmed and suspected COVID cases, and recorded potentially affected contacts. * Provided educational and informational resources regarding isolation policies and quarantine measures. * Assessed housing, food, mental health, testing, and medical requirements for affected patients. * Maintained ongoing communications with remote contact tracers, mental health services, and community nurses to ensure continuous care for diagnosed individuals.

Buffalo, New York, United States

* Participated in a 1-year medical coding program. * Observed the work and activities of medical coders in various departments, including Long-Term Care, Inpatient/Outpatient Services, Emergency Department, Oncology, and Medical Billing. * Reviewed provider documentation; entered data ensuring compliance with CMS Documentation Guidelines and Official Guidelines for Coding and Reporting. * Participated in department meetings, professional development sessions, and webinars.* Communicated with management and coders regarding coding and data reporting requirements.* Worked with various platforms, including 3M – Encoder, MediTech, On Base, All Scripts, Data Repository, Lynx System, and SSI Client Portal for Medical Billing. * Developed an understanding of CPT, ICD 10, and HCPCS systems; assigned codes via opt. Reports and progress note to develop charges while performing E/M audits.* Assisted with the delivery of medical record requests maintaining rigorous patient confidentiality, and assisted with coding for medical billing records.

Buffalo, New York, United States

* An organization developed to oversee the NYS Affordable Housing Corporation program implementation. * In charge of rehabbing residential properties. * Managed federal and state grant applications while providing organizational leadership and direction.

Buffalo, New York, United States

* Installed and maintained telephone systems and other voice communications systems.* Ensured seamless operability of fire alarm, security, temperature control, and PA wiring systems.* Recorded and addressed software and hardware failure.

Buffalo, New York, United States

* Supported patients through the provision of professional health care. * Worked collaboratively with a broader team of specialists and medical professionals.* Managed patient appointments and schedules.* Prepared and administered controlled substances following prescription guidelines and treatment objectives.* Recorded and assessed patient progress.* Ensured stringent compliance with regulations to maintain proper and accurate patient medical records.